Join Our Remote Team as an Outbound Medical Scheduler!
Location: Remote (Based in Austin, Texas)
Hours: Full-time, 8:00 AM - 5:00 PM, Weekdays
Pay: $20.00 - $22.00 per hour
About Family Medicine Austin:
Join a team that's dedicated to enhancing patient care through cutting-edge diagnostic testing. At Family Medicine Austin, we focus on improving life quality and longevity. As a crucial part of our team, your efforts will directly enhance our company's reputation and make a significant impact on patient health. If you're looking for a role that is both challenging and rewarding, you'll find it here!
Job Overview:
We're looking for a dedicated Outbound Medical Scheduler to coordinate appointments and manage schedules from the comfort of your home. This role is perfect for someone who thrives in a goal-oriented environment and possesses excellent communication skills, attention to detail, and the capacity for independent, positive action.
Key Responsibilities:
· Conduct friendly and informative patient interactions over the phone.
· Efficiently manage inbound and outbound calls to set up, confirm, or reschedule appointments.
· Keep detailed records of appointments and patient interactions in various electronic systems.
· Ensure data integrity and accuracy in scheduling using specific codes.
· Collect and verify patient insurance information.
· Support patients with documentation required for their appointments.
Additional Responsibilities:
· Maintain a professional demeanor and appearance.
· Tackle additional duties as assigned by leadership.
Requirements:
· Proven experience in a call center (minimum 1 year).
· Proficient with EMR systems, preferably EClinicalWorks.
· Experience in a medical office or with patient registration (2+ years preferred).
· Excellent communication and customer service skills.
· Self-motivated with a strong sense of urgency and problem-solving skills.
· Bilingual abilities in Spanish are preferred.
Benefits:
Competitive salary and benefits package including paid holidays, accrued paid time off, and partial coverage of medical insurance premiums.
Working Conditions:
Primarily remote, with occasional in-person meetings or training sessions as required.
Join us and contribute to a team that values quality healthcare and patient satisfaction. Apply today to become a part of Family Medicine Austin and start making a difference from your home office!
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
Schedule:
Location:
Work Location: Remote
