Join Our Remote Team as an Outbound Medical Scheduler!

Location: Remote (Based in Austin, Texas)

Hours: Full-time, 8:00 AM - 5:00 PM, Weekdays

Pay: $20.00 - $22.00 per hour

About Family Medicine Austin:

Join a team that's dedicated to enhancing patient care through cutting-edge diagnostic testing. At Family Medicine Austin, we focus on improving life quality and longevity. As a crucial part of our team, your efforts will directly enhance our company's reputation and make a significant impact on patient health. If you're looking for a role that is both challenging and rewarding, you'll find it here!

Job Overview:

We're looking for a dedicated Outbound Medical Scheduler to coordinate appointments and manage schedules from the comfort of your home. This role is perfect for someone who thrives in a goal-oriented environment and possesses excellent communication skills, attention to detail, and the capacity for independent, positive action.

Key Responsibilities:

· Conduct friendly and informative patient interactions over the phone.

· Efficiently manage inbound and outbound calls to set up, confirm, or reschedule appointments.

· Keep detailed records of appointments and patient interactions in various electronic systems.

· Ensure data integrity and accuracy in scheduling using specific codes.

· Collect and verify patient insurance information.

· Support patients with documentation required for their appointments.

Additional Responsibilities:

· Maintain a professional demeanor and appearance.

· Tackle additional duties as assigned by leadership.

Requirements:

· Proven experience in a call center (minimum 1 year).

· Proficient with EMR systems, preferably EClinicalWorks.

· Experience in a medical office or with patient registration (2+ years preferred).

· Excellent communication and customer service skills.

· Self-motivated with a strong sense of urgency and problem-solving skills.

· Bilingual abilities in Spanish are preferred.

Benefits:

Competitive salary and benefits package including paid holidays, accrued paid time off, and partial coverage of medical insurance premiums.

Working Conditions:

Primarily remote, with occasional in-person meetings or training sessions as required.

Join us and contribute to a team that values quality healthcare and patient satisfaction. Apply today to become a part of Family Medicine Austin and start making a difference from your home office!

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Medical Specialty:

Primary Care

Schedule:

Monday to Friday

Location:

Austin, TX (Required)

Work Location: Remote

Family Medicine Austin

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Remote Outbound Scheduler