Work From Home Customer Service Representative / Sales

TLC Associates • Full-time • Remote (TX, US) • $12 / hour • 1w ago

As an inbound/outbound sales associate you will be assisting customers with reaching mortgage brokers for home refinancing or buying / selling of homes and assisting with payments or changes on accounts.

Essential Duties and Responsibilities:

Provide extraordinary experiences to many different existing customers.
Effectively promote and sell product/services.
Effectively overcome customer reluctance when applicable
Read and communicate well in English
Type/navigate mouse while holding a conversation
Sit for long periods of time
Navigate multiple computer systems
Meet and exceed self-set sales goals

Perks:

AUTOMATIC raises every 6 months
100% work from home
Huge advancement opportunities
Monthly awards programs
Ongoing referral bonus incentives
Fun work environment

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Company Information:
TLC Associates is a company that is inspired by our power to Connect. We pride ourselves on this ability by focusing on connecting with our clients by aligning with their goals tightly. We connect with their customers by hiring the best possible team members capable of delighting them with amazing experiences. At the forefront of our connection is the priority we place on connecting with our employees by rewarding, motivating, and delivering on our promise of a fun, family-oriented work environment that fosters success. For more information, visit www.tlcassociates.com or call (575)288-3506.
Job Type: Full-time
Pay: $12.50/hr.
Benefits:

Dental Insurance
Health Insurance
Paid Time Off
Professional Development Assistance
Referral Program
Vision Insurance

Schedule:

Day shift
Weekends

Qualification requirements:

High level of professionalism, honesty, and drive, with a passion to excel
Excellent communication, problem solving skills, time management, organization, and multi-tasking abilities
Comfortable working on the phone with customers in a high-volume call center environment
Ability to listen to customer challenges and issues, provide assistance towards a potential resolution, and drive overall sales

Requirements for working remotely-Must have all these requirements in order to be considered for an interview.

Hard Wired Internet / No WiFi
Agent Provided Equipment
Manufacture date no later than 5 years from today
Windows 10+ Operating System
25GB+ Available Disk Space
2.4GHz+ Quad Core Processor
8GB+ Ram
Dual 19”+ Monitors
Internet 10Mbps Download / 5Mbps Upload Minimum (http://speed.tlcassociates.com/)
USB Computer Headset with mute button – Cannot be wireless
Mouse
Keyboard
Desk/Chair
Secure room with no outside sound
Monitor screens not visible from outside window

TLC Associates is a company that is inspired by our power to Connect. We pride ourselves on this ability by focusing on connecting with our clients by aligning with their goals tightly. We connect with their customers by hiring the best possible team members capable of delighting them with amazing experiences. At the forefront of our connection is the priority we place on connecting with our employees by rewarding, motivating, and delivering on our promise of a fun, family-oriented work environment that fosters success. For more information, visit www.tlcassociates.com.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job Type: Full-time

Pay: $12.50 per hour

Benefits: