Job Title: HVAC Service Technician (Light Commercial)
Employment Type: Full time / Direct Hire
Location: San Francisco Bay Area, CA (On - Site)
Responsibilities:
Accountable and responsible for sustaining and delivering high customer satisfaction; communicate effectively and professionally with internal and external contacts.
Provide technical support on indoor/outdoor Smardt chillers
Service and troubleshoot chillers in the field In your local market or traveling as required
Interact with customer to provide guidance as to the operation and maintenance of their equipment
Completion of installations, delivery and removal of equipment required for performing all installations to company standards
Diagnose and target customer’s operational problems
Being on-call to receive emergency customer calls approximately one week per month/2 months
Keep customer informed as to the nature of service performed, as well as outstanding issues
Assures that all tools and equipment used are in good and safe working order
Provide the best advice to customers on repairing or replacing existing equipment
Assists in the monitoring and maintenance of the chiller systems
Ensures any repairs and maintenance for testing equipment are performed in a timely manner
Utilizes technical support available at head office when unable to troubleshoot certain problems in the field
Promote the sale of add-on work or service agreements
Assists head office with other related duties as required
Qualifications:
Exceptional customer service and communications skills
Minimum four (4) years of HVAC field experience (specifically chiller)
Turbocor/mag bearing an asset
Strong troubleshooting abilities
Problem solving abilities
Strong communication skills
Excellent organizational skills
Able to work in a team or independently
If you are interested, please share with me your updated resume as soon as possible, please let me know your salary expectations for this position to make a move.
Job Type: Full-time
Pay: $41.77 - $45.79 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
License/Certification:
Ability to Commute:
- South San Francisco, CA 94080 (Required)
Ability to Relocate:
- South San Francisco, CA 94080: Relocate before starting work (Required)
Work Location: In person
