Transportation General Manager

Temco Logistics • Full-time • TX, US • $95k - $100k / year • 3w ago

We are the fastest-growing appliance delivery and installation company in the country, specializing in final mile logistics and white glove service. We are seeking a dedicated and experienced Flatbed General Manager to lead one of our premier locations.

As the Flatbed General Manager, you will be responsible for overseeing and managing all aspects of our flatbed delivery operations, ensuring that every stage of the process meets our high standards for quality and customer satisfaction. You will drive key initiatives to enhance service delivery, operational efficiency, and overall performance, while cultivating a customer-centric culture at your location.

This is an exciting opportunity for a results-driven leader who thrives in a fast-paced, dynamic environment and is committed to delivering excellence in flatbed logistics and appliance installation.

Class A Driver License required

Responsibilities and Duties:

Overall Management & Performance: Take full responsibility for the financial, operational, and employee performance at the location, ensuring adherence to budget, hitting set targets, supporting standard operating procedures, and guiding team performance to deliver exceptional service.
Team Leadership: Oversee the Flatbed Transportation and Warehouse teams, providing clear direction to supervisors regarding daily, weekly, and monthly activities to ensure efficient operations, timely deliveries, and safe handling of freight.
Financial & Operational Reporting: Provide accurate financial and operational audits and reports. Develop, analyze, and recommend improvements based on findings. Implement reporting tools that communicate key performance indicators (KPIs) effectively.
Performance Expectations & Accountability: Set clear performance goals and expectations for staff, ensuring accountability and fostering a culture of excellence in delivery, service, and safety.
Staffing & Recruitment: Lead the recruitment and retention efforts in partnership with Human Resources to build and maintain a qualified workforce. Review staffing levels regularly and address talent needs as necessary.
Training & Development: Develop and deliver training programs to improve knowledge on company practices, safety regulations, and flatbed transport operations. Ensure employees are well-equipped to meet job expectations.
Compliance & Payroll: Ensure compliance with timekeeping, payroll, and all regulatory policies related to transport and logistics operations. Track and manage employee work hours, ensuring accuracy and efficiency.
Customer Service & Delivery Excellence: Drive the management teams to sustain high levels of customer service, focusing on timely, secure, and damage-free deliveries. Ensure best practices for flatbed transportation are followed.
Administrative Oversight: Oversee the smooth operation of the office functions to ensure administrative tasks are completed in a timely and accurate manner, supporting operational needs.
Vendor Relations: Represent the company with external vendors, demonstrating professionalism, integrity, and strong relationship-building skills.
Industry Experience: Must have prior experience in home appliance logistics, specifically flatbed delivery of large appliances. Familiarity with last-mile, white glove service and appliance handling is required.

Qualifications and Skills:

Class A Driver's License required.
A minimum of 5 years’ experience in operations and/or logistics management, preferably with a focus on flatbed trucking and home appliance delivery.
Strong knowledge of the home appliance industry, particularly regarding large appliance transportation, installation, and servicing.
Excellent communication skills with a focus on clarity and time management. Ability to analyze operational data and process improvements to enhance efficiency.
Proven success in employee development, creating a service-driven and safety-focused work environment.
Ability to manage logistics operations involving flatbed trucks while ensuring safety and compliance with industry regulations.

Temco Logistics is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

#INDExempt

Job Type: Full-time

Pay: $95,000.00 - $100,000.00 per year

Benefits: