Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
We are seeking a dynamic and experienced Facilities Manager to oversee the operations of our Amenity spaces and events, ensuring they provide an exceptional experience for employees and guests. This role will manage vendor and contractor relationships, supervise a team of direct reports, and implement best practices to optimize efficiency and enhance the use of our Amenity spaces across the Comcast Corporate Campus is downtown Philadelphia. This role is onsite and not hybrid.
Job Description
Core Responsibilities
- Oversee the daily operations and maintenance of our fast-paced Amenity spaces, including a two-story indoor amphitheater, food service areas, conference and meeting rooms, fitness and wellness centers, NBC10/Telemundo 62 studios, and other shared areas
- Develop and implement policies and procedures to ensure spaces are well-maintained, safe, and aligned with company standards
- Coordinate with internal stakeholders to ensure spaces meet the evolving needs of the organization
- Manage event logistics, including setup, teardown, and coordination of necessary resources for corporate and employee events
- Serve as the primary liaison between the organization and event organizers, including external vendors and internal teams
- Oversee and manage the work order life cycle, ensuring efficient, accurate, and timely resolution of maintenance and operational requests
- Oversee contracts with vendors and service providers for kitchen equipment, broadcasting studios, specialized structures and other facility needs
- Evaluate vendor performance ensuring adherence to contractual obligations and service level agreements
- Identify opportunities for cost savings and service improvements
- Lead, mentor, and develop a team of direct reports, fostering a collaborative and high-performing culture
- Set goals and performance standards, conduct regular check-ins and reviews, and provide professional development training
- Ensure staffing levels and team capabilities align with operational needs
- Manage the budget for amenity operations and events, tracking expenses and cost control
- Manage and assign projects including coordination with space owners, contracted vendors, and other Comcast departments; managing all related expenses including requesting proposals, collecting, and cataloguing quotes, and submitting final invoices; effectively setting, communicating, and achieving timelines
- Regular, consistent, and punctual attendance.
- Must be able to work nights and weekends, variable schedules, and overtime as necessary
- Other duties and responsibilities as assigned
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Facility Management; Project Management; People Leadership; Event Management; Customer Service
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
