Are you an experienced and organized leader with a passion for managing projects and providing exceptional customer service? Join our team at Synergy3 as a HVAC Project Manager and be part of a company committed to excellence, transparency, and customer satisfaction. Synergy3 is a family-owned HVAC and plumbing company serving Pennsylvania and New Jersey areas. With a strong commitment to quality, transparency, and customer service, we offer a wide range of services, including HVAC, plumbing, electrical, and commercial solutions.
Learn more about us at: https://www.synergy3.com/
Who We Are:
At Synergy3, we pride ourselves on being a family-owned business that prioritizes relationships and customer satisfaction above all else. Our close-knit team is dedicated to providing end-to-end solutions for residential and commercial clients. With our 100% satisfaction guarantee and industry-leading warranty, we strive to deliver exceptional service and exceed customer expectations.
Responsibilities:
- Oversee and manage residential projects from start to finish, ensuring timely completion and adherence to project specifications.
- Coordinate with technicians and other teams to ensure effective scheduling and allocation of resources.
- Maintain regular communication with clients, keeping them informed of project progress and addressing any concerns or issues that may arise.
- Handle all project paperwork, including billing, filing, and maintaining accurate records
- Conduct regular meetings with the program administrator to review project status and discuss any updates or changes.
- Establish and maintain strong relationships with utility companies and clients to ensure successful project execution.
- Collaborate with core office team members and technicians to establish KPIs and maintain efficient project workflow.
- Ensure compliance with safety regulations and company policies during project execution.
- Provide exceptional customer service, resolving any customer complaints or issues in a timely and professional manner.
Qualifications:
- High School diploma or equivalent education required; college-level education preferred.
- Minimum of 1 year of customer service experience, preferably in a project management role.
- Proficient in Microsoft Office, Google spreadsheets, Smartsheets, Dropbox, CRMs such as Salesforce, Oracle NetSuite, or similar software.
- Knowledge of HVAC, plumbing, electrical contracting is a plus.
- Excellent organizational, interpersonal, and communication skills.
- Ability to multitask, prioritize, and meet project deadlines.
- Strong attention to detail and problem-solving abilities.
- Bilingual in English and Spanish is a plus.
Salary and Benefits:
- Full Time
- Competitive salary starting at $60,000 per year, plus performance based bonuses that can add up to over $100,000 per year commensurate with experience.
- Paid holidays and vacation time.
- IBC Medical Insurance and MetLife Dental.
- Opportunities for career growth and advancement.
If you are an experienced Residential Manager/Project Manager looking to join a dynamic team and make a real impact in the HVAC industry, we encourage you to apply. At Synergy3, we value integrity, excellence, and a strong commitment to customer satisfaction. Join us in creating innovative solutions and delivering exceptional service that sets us apart.
Additional Benefits
- Paid holidays and vacation time.
- IBC Medical Insurance and MetLife Dental.
