Our national multi-family management company seeks an experienced Regional Service Manager with a "Whatever it Takes" attitude to be responsible for overseeing the Service Managers, physical properties, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community.
JOB SUMMARY
The Regional Maintenance Supervisor is responsible for the general oversight of the maintenance operations and training for the region in which he/she is assigned.
REPORTS TO: Regional Vice President.
SUPERVISES: Service Managers
REQUIRED EDUCATION AND TRAINING
DEGREES AND DIPLOMAS
High school diploma or equivalent.
Five (5) or more years as a maintenance supervisor in the multi-family industry or equivalent combination of education, training and experience that demonstrates the ability to perform the duties of this position.
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
1. Ensure all Maintenance Supervisors have been properly trained in a timely manner upon new hire with a strong emphasis on company culture and the Whatever It Takes philosophy. Training will include, but is not limited to, on-site safety, maintenance practices, policies and procedures, expectations, ready-made products and condition inspections.
2. Responsible for communicating performance of national accounts with Regional Vice President.
3. Be available as necessary to help evaluate scope of work, vendor selection and/or pricing associated with l capital projects.
4. Responsible for bi-annual and/or quarterly safety training.
5. Assist with the setting up of maintenance shops with new management opportunities to ensure adequate safety equipment is in place and the shop is organized for efficiency.
6. Perform periodic property inspections to ensure no potential liability situation exists (i.e., stairwells, pool gates, maintenance shops, etc.) Ensure properties meet compliance with EPA and OSHA guidelines, HUD requirements and various other governmental agencies. This will be achieved through bi-annual and/or quarterly inspections as needed.
7. Assist in implementing strategic initiatives for maintenance operations in assigned regions.
8. Assist in developing, implementation and follow-up of Company policies and procedures relating to maintenance operations, safety and employee training requirements in assigned region.
9. Assist with maintenance personnel, hiring, interviewing candidates, reviewing test scores and making recommendations.
10. Support Maintenance Supervisors through training, following up on work orders, making ready procedures and expense control when a property is underperforming expectations.
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and it may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. Receipt or possession of this job descriptions does not constitute a contract of employment.
I acknowledge receipt of a copy of the Regional Maintenance Supervisor. By my signature below, I understand and can perform the key responsibilities described herein, with or without reasonable accommodations.
TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS
EPA 608 Certification required.
Certifications/Permits required City or State to perform job responsibilities required.
Training in boiler repair, plumbing and mold detection/resolution required.
Certified Apartment Maintenance Technician (CAMT) preferred.
Certified Pool Operator (CPO) required.
Uniform Physical Condition Standards (UPCS) preferred.
Housing Quality Standards (HQS) preferred.
