Job Overview:
Atlantic Blue Water Services is seeking a dynamic and experienced Branch Manager to lead our Towson, MD branch. The Branch Manager will be responsible for overseeing operations, driving business growth, and ensuring the branch meets its financial and sales goals. Reporting directly to the Vice President of Water Specialists, the Branch Manager will play a crucial role in expanding our market presence, building strong customer relationships, and leading a high-performing team.
Key Responsibilities:
- Business Growth and Development:
- Develop and implement strategic plans to drive the growth of the Bel Air branch and achieve financial targets.
- Identify and capitalize on new business opportunities in the water treatment industry.
- Build and maintain strong relationships with key clients, partners, and stakeholders in the Bel Air area.
- Monitor market trends and competitor activities to inform strategic decisions and stay ahead of industry changes.
- Responsible for staffing and opening and closing the branch
- Responsible for staffing trade shows
- Leadership and Team Management:
- Lead, mentor, and develop a team of sales professionals, ensuring high levels of motivation and performance.
- Set clear performance expectations and goals for branch staff, providing regular feedback and support.
- Foster a positive and collaborative work environment that encourages innovation and continuous improvement.
- Operations Management:
- Oversee the day-to-day retail operations of the Bel Air branch, ensuring compliance with company policies and procedures.
- Manage budgets, financial performance, and resource allocation to maximize branch profitability.
- Ensure that all services provided by the branch meet or exceed customer expectations in terms of quality and timeliness.
- Sales and Customer Service:
- Develop and execute sales strategies to expand the branch’s customer base and achieve sales targets.
- Ensure high levels of customer satisfaction by delivering exceptional service and support.
- Address customer inquiries and resolve issues in a timely and effective manner, maintaining a strong reputation for the branch.
- Reporting and Communication:
- Prepare regular reports on branch performance, sales, and operations to the VP of Water Specialists.
- Communicate effectively with the VP and other senior management on business objectives, challenges, and opportunities.
- Participate in regular meetings and contribute to the overall strategic direction of Atlantic Blue Water Services.
Qualifications:
- Minimum of 5 years of experience in branch management or a similar role, preferably in the water treatment industry or a related sector.
- Proven track record of driving business growth and achieving sales targets.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and customer service abilities.
- Strategic thinker with strong analytical and problem-solving skills.
- Ability to work under pressure and meet deadlines.
Preferred Qualifications:
- Experience with CRM software and sales management tools.
- Knowledge of local market trends and regulations related to water treatment.
Compensation:
- Competitive salary based on experience.
- Performance-based bonuses and incentives.
- Benefits package including health insurance, retirement plans, and paid time off.
