Job Description:
Intralox, L.L.C., a division of Laitram, L.L.C., and a global provider of conveyance solutions and services, has a position available for a Account Manager-Industrial Controls. In this role the qualified individual will be a part of the Intralox Baltimore (IBA) Supply Chain Team to play a hybrid role of manufacturing specialist and relationship manager. This position will be in the Hanover, MD office reporting to the Supply Chain Supervisor.
The Account Manager-Industrial Controls must have familiarity with Industry standards with a variety of the field concepts, best practices, and procedures. Candidate will be expected to use experience and judgment to plan and accomplish goals, perform a variety of complicated tasks, and have a wide degree of creativity.
Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide.
Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years.
Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.
Responsibilities:
- Discuss and comprehend technical topics on both electrical and mechanical components with both internal product development teams and external vendors.
- Execute extensive review of all electrical components; from review selects primary, secondary, and tertiary electrical component options. Options will be inputted into IBA’s Product Lifecyle Management software.
- Thoroughly understand the electrical component supplier pool ensuring suppliers are positioned for success given IBA’s supply demand.
- Manage vendor relationships from qualification through development and continuous improvement.
- Co-lead new product development amongst internal stakeholders and suppliers.
- Coordinate supplier management tasks inclusive of working with suppliers and internal employees.
- Build long-term relationships by providing value, opportunities for growth, customer acquisition, and brand-building for multiple vendors.
- Increase vendor participation through deep knowledge of program opportunities.
- Collaborate with Supply Chain and Supplier Quality teams to understand supplier performance compared to expectation.
Requirements:
- Minimum of 5 years of experience in vendor or customer management.
- Bachelor’s Degree or higher in relevant field
- Ability to understand and work from electrical schematics and mechanical drawings.
- Must have a high technical aptitude.
- Previous knowledge of commonly used controls engineering concepts, practices, and procedures. Ability to understand manufacturer data sheets and apply them in practice.
- Work with personnel at all levels of an organization.
- Maintain poise and focus under time constraint pressures and the potential of long work hours.
- Computer proficiency with demonstrated experience in MS Office (Word, Excel & PowerPoint).
- Must be able to travel 30% of the year.
Desired Qualifications:
- Experience in Autodesk Software or equivalent.
- Familiarity with Product Lifecycle Management Software
- Experience with root cause analysis practices
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid parental leave
- Paid time off
- Prescription drug insurance
- Professional development assistance
- Referral program
- Relocation assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
Experience:
- vendor or customer management: 5 years (Required)
Ability to Commute:
- Hanover, MD 21076 (Required)
Ability to Relocate:
- Hanover, MD 21076: Relocate before starting work (Required)
Work Location: In person
