Multi-family Residential Communities - Indianapolis, IN (Broad Ripple)
This position will cover the following communities:
The Line - 128 units
Park 66 Flats - 108 units
River House - 86 units
Edgewater - 64 units
Who we are
Join a company where passion meets purpose. At Birge & Held (“B&H”), we're not just transforming multifamily housing—we're redefining it with energy and excitement. Our team embodies a culture of leadership at every level, fostering collaboration and a relentless commitment to our shared vision. We believe in the power of every individual to make a meaningful difference, shaping communities and lives through our core Purpose: "Investing in Communities to transform lives".
At B&H, we live by our core values: Leadership at Every Level, empowering each team member to lead with initiative and responsibility; Passion for People, ensuring that genuine care and respect drive everything we do; and Always Learning, fostering an environment where curiosity and growth are embraced. If you're ready to bring your passion for people and learning to work every day, and to embrace the challenge of creating real impact, we invite you to join us on this journey.
What we offer
At Birge & Held, we are committed to building more than just a career; we cultivate a values-based culture where employees are encouraged to thrive personally and professionally.
- We offer competitive dental, vision, and health plans to ensure our employees and their families receive the care they need.
- Enjoy peace of mind with our 401K match plan, ensuring your future is as secure as your present.
- We provide coverage for both Long-Term Disability (LTD) and Short-Term Disability (STD), along with critical illness insurance, safeguarding you against unforeseen challenges.
- Embrace work-life balance with generous paid time off, including the unique perk of celebrating your birthday as a holiday.
- Benefit from employee discounts at Birge & Held properties, making living expenses more affordable and convenient.
- Join an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated.
- Experience an inclusive and positive company culture that fosters growth, creativity, and collaboration.
The Role
The Multi-site Maintenance Technician is primarily responsible for the day-to-day maintenance operations of the apartment communities, aimed at maintaining Birge & Held’s continued success. The Multi-site Maintenance Technician will report directly to the Community Manager.
What you will do
Essential Duties and Responsibilities
- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
- Inspect common areas and buildings to monitor the appearance, cleanliness, maintenance, attractiveness, and safety of the property.
- Ensure each assigned work order request is completed promptly; request assistance as needed; report all problems, delays, etc.
- Coordinate daily activities by giving progress updates, communicate frequently with operations staff on daily activities and perform any tasks within the maintenance department.
- Repair and maintain all HVAC units, mechanical, electrical equipment, plumbing fixtures, structural facilities, and grounds of the property.
- Maintain courteous helpful demeanor with residents, prospective residents, co-workers, vendors, etc.
- Perform administrative requirements, such as completing necessary forms, reports, etc., and submit as required and timely.
- Perform other related duties and responsibilities as assigned by the Property Manager and/or Maintenance Supervisor.
- Possible need for on-call responsibilities.
What you will need
Skills and Competencies
- Above average oral communication skills.
- A proven track record for hands-on apartment maintenance skills.
- Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work.
- Able to multi-task and prioritize work orders.
- Exhibit strong attention to detail.
- Able to perform at high levels in a fast-paced work environment and successfully adapt to changing priorities and work demand.
- Able to think logically to troubleshoot, analyze situations, and make sound business decisions.
- Able to lift, push, and pull up to 75 pounds.
Education and Experience
- Formal technical training and/or equivalent job experience in heating and air conditioning is essential.
- HVAC certification preferred.
- EPA certification required for the handling of refrigerants or ability to get certified.
- Provide your own hand tools.
- Able to operate all necessary tools to perform the essential functions of the position.
- Work orders should be completed within 24 hours, except for emergencies, and unit turnaround time of five (5) working days unless otherwise determined by the Community Manager.
- Experience in residential property maintenance is beneficial.
- Working knowledge of OSHA standards and other environmental safety standards.
- Able to perform a variety of duties in all types of weather.
Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.
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