CALLING ALL PLUMBERS!!!!!!!

Total Maintenance Solutions South • Full-time • Arlington, TX, US • $19 - $21 / hour • 1m ago

Calling All Plumbers!

The TMS South Counter Sales Representative is an integral part of the TMS South Sales team. The Counter Sales Representative position requires a significant amount of plumbing knowledge, industry knowledge, mechanical ability, and troubleshooting skills. Counter Sales Reps sell plumbing fixtures and repair parts to a large commercial and residential customer base. The individuals in this position build and maintain customer relationships with a positive attitude, learned product knowledge, and excellent customer service skills.

Qualifications Required:

Ability to count money back to a customer.

Proper phone etiquette.

Good verbal and written communication skills.

Operate a point of sale terminal including entering orders/quotes.

Conduct monetary transactions via credit card and cash.

Be team-oriented

Possess plumbing industry knowledge related to major manufacturers, technical parts breakdowns, and plumbing repairs.

Qualifications Desired:

Five years or more of plumbing industry experience is preferred.

Spanish Language Preferred

Essential Functions of the Job:

Sell plumbing fixtures and repair parts to a large customer base via telephone, chat, email, and walk-in.

Enter quotes and orders into the company software.

Fill customer orders from stock.

Locate parts using Bin-Labeling system in company ERP.

Conduct payment transactions via: cash, credit card, or store credit.

Set-up and restock store displays and shelves.

Monitor back order report and keep customers informed about their order’s expected ship date.

Communicate inventory needs and special order items to purchasing.

Make changes for inventory information as needed including adjustments, bin location changes, etc.

Assist inside sales, outside sales, customer service and other departments with technical questions or product identification upon request.

Determine replacement plumbing parts needed by customers via inspection of part, photo identification, and per customer description of parts.

Work with other counter employees and branch manager to: set and achieve sales goals and create sales promotions.

Maintain or improve counter sales business channel performance with respect to gross margin.

Provide customers with technical parts breakdowns, pictures, product recommendations, etc.

Learn company product lines and products that are commonly sold on the counter.

Backup Shipping and Receiving duties as needed.

Non-Essential Functions of the Job:

Learn and demonstrate TMS South’s technology to customers including websites, apps, etc.

Participate in trade shows, counter days, etc. as needed.

Participate in annual inventory count.

Report lost sales for stock items to purchasing.

Maintain cleanliness of the counter and sales floor areas at all times.

Keep the counter and sales areas organized at all times.

Perform other duties as assigned.

Job Requirements:

Must be able to stand for long periods of time.

Must be able to lift up to 20 lbs.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift

Work Location: In person

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