Mission Support:
Goodwill Houston (GWH) is leading change, connecting people, and improving the potential for the future of work. We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and meet the workforce needs of today and tomorrow. Powered, in part, by donations and retail customers, we change lives through the power of work.
Position Summary:
Provide instruction in multiple topics of industrial, commercial, and multi-dwelling maintenance to include, but not limited to the replacement and minor repair of items in the areas of electrical, HVAC/EPA, heat pump installation and maintenance, painting, repairs, safety, plumbing and appliances for Goodwill Houston’s Certified Apartment Maintenance Technician (CAMT) and other skills trade training program. The position will include classroom instruction, hands on lab, recruitment and placement as well as business engagement.
Essential Duties and Responsibilities:
- Facilitated related training instruction and hands on lab courses as scheduled.
- Prepares course syllabi for each course.
- Keeps current on developments regarding instructional methodology.
- Develop, grade, administer and facilitate quizzes, exams or other tools used to evaluate student progress.
- Manage classroom activities by enforcing standards, rules and regulations.
- Makes recommendations to the Senior Manager of Training regarding curriculum additions, deletions, or revisions.
- Provides an evaluation on each student's performance.
- While working collaboratively with other personnel and service providers, is responsible for establishing a respectful relationship with persons served while helping the client gain skills and confidence that will empower them
- Provide feedback to the Senior Manager of Training on course progress, suggested improvements or problems that may impact program quality or stability.
- Responsible for compiling, analyzing, and reporting data and outcomes measures as needed by funder requirements.
- Engaged with skills trade sector employers to place and support programs and training.
- Assist with strategy and planning, related to the overall program requirements and recruiting.
- Assists in identifying and resolving ethical and process dilemmas.
- Strong verbal and written communication, listening and presentation skills.
- Strong flexible interpersonal skills required to interact effectively with employees and managers at all levels in the organization.
- Excellent organizational skills required to ensure that multiple tasks receive adequate and timely attention.
- Demonstrated conflict resolution skills.
- Able to function autonomously and be proactive.
- Good organization and time management skills
- Ability to gather data, compile information, and prepare reports.
- Ability to drive and possess a clean driving record.
- Work effectively and holistically with Job Connection and other program staff to assure appropriate client/student recruitment, 95 percent graduation rate, 80 percent job placement, and 70 percent job retention rates.
- Performs other related tasks as assigned.
Minimum Qualification:
1. High school diploma.
2. Good working knowledge of Microsoft Office desktop applications and telephone protocol.
3. 5 years’ demonstrated experience in building and/or apartment maintenance skills, to include but not limited to electrical, HVAC/EPA, pool maintenance, plumbing and appliance troubleshooting and repair.
4. Excellent time management, problem solving, and communication skills.
5. Candidate must have a valid state driver’s license, own car, and active insurance.
6. Requires reliable transportation and the ability to travel to various job shadowing sites as needed.
Critical Performance Factors:
- Support recruitment effort for three cohorts each calendar year.
- Support assessment efforts for good fit candidates of the program.
- Educate and train upwards to 30 participants each calendar year.
- Maintain the 90% industry placement rate.
- Obtain a minimum of 80% successful CAMT and CTA/Heat Pump Exam passing rate, with an increased passing rate, each cohort.
- Provide wrap around service referrals to 90% of participants to achieve a minimum of one short term goal identified on the needs assessment (IDP).
- Support in the coordination of three Career Pathway Graduation Ceremony’s each calendar year.
Preferred Qualifications:
1. Associates’ degree or higher.
2. 5 years or more demonstrated experience in the apartment/maintenance industry.
3. College / Vocational teaching experience.
4. Bi-lingual (English / Spanish) ability a plus.
5. Knowledge and experience with teaching adults.
6. Good proficiency in Microsoft Office applications, including Excel.
Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Duties and Responsibilities.
Physical Requirements/Work Environment:
- Ability to sit, stand, bend and reach.
- Ability to lift, push, pull, up to, 25 lbs.
I understand this job description, and requirements and that I am expected to complete all assigned duties. I understand that the job functions may change, and I may be transferred to another location at the discretion of Management.
