We are seeking an HVAC Service Manager to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Schedule Service Calls and dispatch technicians
- Provide Quotes to customers for repairs or replacement of equipment
Qualifications:
- Previous experience in customer service, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- South Carolina Mechanical Contractors License
- EPA License
Job Type: Full-time
Pay: $50,000.00 per year
Benefits:
- Company truck
- Dental insurance
- Employee discount
- Fuel card
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Supplemental Pay:
Ability to Relocate:
- Myrtle Beach, SC 29577: Relocate before starting work (Required)
Work Location: In person
