About the Position
The Logistics Coordinator I is responsible for coordinating all aspects of inbound/outbound, planning, and distribution processes for shipment. This position may also be responsible for a specialized area within inbound/outbound, customer service, returns, and inventory tracking.
Functions
- Oversee the assigned inbound and/or outbound processes required by the customer and ensure proper workloads are provided to floor associates where applicable.
- Maintain/manage appropriate item inventory levels and report to proper customer and leadership members
- Serve as the key Customer Service Representative and acts as a central communication hub between customers, site personnel, third-party carriers/planners, and internal network drivers if customer has integration.
- Receive order requests, identify availability, and prepare for shipment
- Performs site level responsibilities for daily load planning, routing, and coordinating of requests (Inbound and/or Outbound) using warehouse and transportation management systems
- Communicate with customer team members regarding inventory, sales force requirements, and scheduling of deliveries
- Assures that all special customer requirements are actioned; enters proper information into the workflow schedule
- Assist with Logistics Coordinator II duties as requested
- May perform product functionality checks to ensure outbound items are cleaned and in proper working condition
- May attend regional deliveries to validate processes and manage customer service expectations
- May provide direction to clerks regarding internal issues as well as customer concerns
- May administer all Safety Resource Officer (SRO) trainings to new clerks and leads as necessary
- Other applicable duties as assigned by management, including some Warehouse Clerk responsibilities
Qualifications
- High School Diploma or equivalent
- Minimum of 1 years of experience in warehousing or DOT related environment required
- Performs general administrative duties including but not limited to data entry, filing, and telephone/email correspondence
- Strong written and verbal communication skills required
- Ability to multi-task and maintain a high level of accuracy and professionalism
Competencies
- Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
- Decision Quality - Making good and timely decisions that keep the organization moving forward.
- Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
Travel Requirements
- This position is expected to travel approximately 25% or less.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
