Multnomah Athletic Club is more than Portland’s most legendary hub of sports and socializing. It’s like a small city unto itself. Where else can you find four restaurants, three pools, a climbing gym, state-of-the-art studios and fitness suite, a complex of racquet sport courts, full massage and physical therapy offerings, a boutique, plus a grand ballroom and variety of events spaces all in one place? To say that every employee of MAC has room to move is an understatement almost as big as MAC’s 600,000 square feet of recreational possibilities.
Want a career with a future? A campus worth exploring? A one-of-a-kind community on which you can have a direct impact? MAC is all of those things and more.
The Role: The Housekeeping Services Manager ensures MAC facilities are maintained to the highest standards of cleanliness and functionality, supporting a safe and efficient environment for members and staff. This role leads the laundry and housekeeping operations, fosters sustainable practices, and oversees equipment, budgets, and personnel management to align with the club's goals.
What You'll Do:
- Department Leadership: Oversee all laundry and housekeeping operations, emphasizing sustainability, green cleaning, and cost control.
- Facility Cleanliness & Supplies: Ensure facilities are clean and adequately stocked with towels, uniforms, and linens. Manage supply inventories, vendor relationships, and maintenance of laundry equipment.
- Team Management: Supervise, train, and motivate housekeeping and laundry staff, adapting labor needs to meet club demands.
- Budget Oversight: Develop and manage department operating and capital budgets for materials, supplies, and equipment, including replacement schedules.
- Sustainability Practices: Lead waste management programs, including recycling, composting, and waste hauler contracts.
- Innovation & Compliance: Stay informed of trends in laundry and housekeeping, implement improvements, and ensure adherence to safety policies and regulatory requirements.
- Interdepartmental Collaboration: Build strong relationships across departments, fostering open communication to enhance service delivery.
- Member Experience: Promote the MAC SHINE policy and ensure quality service for members, including addressing concerns and feedback.
What You'll Bring:
- Experience:
- 3-5 years of managerial experience in commercial laundry or housekeeping, with progressive responsibility in operations, budgets, and staff management.
- Knowledge of federal, state, and local regulations for laundry and housekeeping in commercial facilities.
- Skills & Competencies:
- Expertise in budget management, contract negotiation, and forecasting.
- Strong analytical skills to develop and interpret department metrics.
- Effective written and verbal communication skills for reports, presentations, and team collaboration.
- Proficiency in Microsoft Word and Excel.
- Physical Requirements:
- Ability to lift, carry, push, and pull up to 20 lbs.
- Occasional bending, squatting, climbing, twisting, and crawling.
- Comfortable working in confined spaces or outdoor conditions.
What You'll Gain: At Multnomah Athletic Club, we believe in taking care of our team members. We offer a wide range of benefits to ensure your well-being, both inside and outside the club. Here's what's in it for you:
- Full-time employees: Enjoy medical, dental, and vision insurance.
- Facility access: Free access to our exercise room and classes, climbing gym, and pools.
- Convenience: Free parking and discounted public transportation passes.
- Retirement: Participate in our 401(k) program with an employer match.
- Well-being: Access our Employee Assistance Program (EAP) and the Headspace wellness app for free.
- Perks: Enjoy discounts on club services and meals.
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The Multnomah Athletic Club is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
