The Engineer / Maintenance provides advanced technical knowledge for repairs and maintain all hotel systems, equipment, and physical features.
Core Responsibilities:
- Efficiently and safely operate central HVAC equipment and mechanical equipment using sound engineering practices and specified operating procedures.
- Accurately and efficiently repair and maintain food production and related kitchen equipment, laundry equipment, ice machines and refrigeration systems, boilers and plumbing systems and all electrical and natural gas distribution systems.
- Trouble-shoot electrical and pneumatic problems and repair them as quickly and economically as possible.
- Perform preventive and predictive maintenance on an on-going basis.
- Be familiar with and maintain all fire safety equipment operations and implement emergency procedures when required.
- Respond to any HVAC calls or room calls as a priority.
- Produce accurate logs, charts, and preventive maintenance forms.
- Provide training to other team members as needed.
- Follow direction given in Material Safety Data Sheets (MSDS) and perform work in a safe and efficient manner.
- Communicate with Housekeeping and other Departments regarding guest rooms, requests, and maintenance requests/needs.
- Maintains a positive work environment, fostering a culture of integrity, collaboration, and service.
- Perform other duties as assigned, especially related to assisting guests arriving and departing the hotel.
- Completes tasks, checklists, guest requests timely and accurately.
- Solves guest issues in the best manner possible, escalates when necessary.
- Able to follow property safety and security procedures.
- Perform other tasks any reasonable requests as assigned or directed.
Knowledge, Skills, and Competencies:
- Previous hotel engineering experience required, including HVAC, electrical, plumbing, commercial kitchen, and general building construction
- Vocational training, Associate’s degree, certification and/or apprenticeship in one or more area; state certification or licensure where required
- Understand and efficiently maintain and operate advanced electrical, plumbing, refrigeration, and boiler systems.
- Read and understand blueprints, schematic drawings, and technical parts breakdown.
- Good communication skills, both verbal and written
- High work ethic and self-initiative
- Strong computer skills in Microsoft Suite
- Regular attendance according to established guidelines
- May be required to work varying schedules to reflect the business needs of the property
- Must possess basic computational ability
- Focus and maintain attention to multiple tasks and priorities, and complete work assignments on time despite frequent interruptions, including in high pressure situations
- Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
- Ability to converse calmly with all employees, managers, and guests in intense emotional situations
- Ability to troubleshoot and problem solve issues, and be experienced in decision making
- Ability to participate in, and lead departmental and/or hotel team meetings as needed
- Understanding and adherence to Material Safety Data Sheet (MSDS) documents, as well as hotel safety procedures
Physical Requirements:
- Stand, sit and walk for varying lengths of time
- Lift approximately fifty (50) pounds
- Safely climb stairs and ladders
- Work in a hot or cold environment
- Efficiently and safely operate machinery and equipment such as key cutter, drill press, radial arm saw, drills, grinders, etc.
- Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening, and hearing ability and visual ability
- Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line tone phone, filing cabinets, photocopiers and other office equipment as needed
- Know and be able to administer first aid
- Direct evacuations in an emergency
Minimum Qualifications:
- Previous hotel engineering experience required, including HVAC, electrical, plumbing, commercial kitchen, and general building construction
- Vocational training, certification and/or apprenticeship in one or more area; state certification or licensure where required
- Must be able to read and interpret drawings, diagrams, and blueprints. Read and understand test equipment and measuring devices
- Highschool degree, related degree preferred or equivalent work experience, associate’s degree preferred
- Hospitality experience strongly preferred
- Proficient with Microsoft Office Suite or related software
- Knowledge of hotel systems preferred
- Excellent communication skills
- Additional languages advantageous
This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.
International House Hotel (My Favorite Hotel LLC) is an equal opportunity employer. International House Hotel celebrates diversity and is committed to creating an equitable and inclusive environment for all employees to ensure they feel a sense of belonging. We do not discriminate and believe every individual should be proud of who they are, where they came from and take pride in who we serve.
International House Hotel (and its subsidiaries) is an Equal Employment Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, citizenship status, disability, medical condition, pregnancy, marital status, partnership status, sexual orientation, status regarding public assistance, military or veteran status, domestic violence victim status, gender identity and expression, genetic information, status as unemployed, political affiliation or any other characteristic protected by federal, state or local law.
