Voted St. Louis Best Places to Work in 2016, 2018, 2020, 2021, 2022, & 2023!
Over the last 8 years, Hoffmann has grown from a small family business of 50 employees to a 400-member multi-market organization with significant aspirations for further growth. We recognize the quality of our people enables this growth and now is your chance to join our team.
As an Appliance Repair Technician in St. Louis, MO, you will complete in-home service calls for household appliances such as washer machines, dryers, refrigerators, stoves, microwaves, dishwashers, garbage disposals, etc. Educate and assist customers in choosing the best options. Maintain a clean, organized job site and a well inventoried truck. Work alongside customer experience coordinators and dispatchers to ensure overall success of the service call.
Benefits:
- Market-leading Hourly Compensation
- Company Provided Truck/Van
- Company Provided Power Tools
- 8% 401K Match
- Free Health, Dental, and Vision insurance for employees, dependents, and spouse
- Up to 20 days Paid Vacation
- 9 Paid holidays
- Bonus Programs
- Paid Training
- Cell Phone Reimbursement
- Tool Replacement Policy
- Company Events
Desired Skills and Experience:
- Minimum of 2 years’ experience in home appliance repair
- Ability to communicate with customers in a clear, confident manner throughout the entire service so that they are aware what is going on inside their home/business.
- Ability to adjust your communications to provide the best customer experience possible.
- Ability to create detailed job notes in the customer’s account for future reference.
- Ability to both teach and learn by sharing thoughts/experiences with your coworkers in meetings and in one-to-one interactions.
- Willingness to try new ideas and recommend process improvements to your manager with the objective of improving efficiency/effectiveness.
- Frequent communication with dispatchers so that they know the status of each job for scheduling purposes.
- The ability to maintain a clean and organized workspace both in a customer’s property and your company vehicle.
- The ability to work safely and the motivation to help ensure that those you work with are working in a safe manner.
Safety:
Must consider safety one’s primary job, both for personal, co‑worker and public benefit, and must have general knowledge of safe working practices and of MO‑OSHA requirements.
Hoffmann Brothers is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $24.00 - $40.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
Experience:
- Home Appliance Repair: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
- EPA Certification (Preferred)
Work Location: In person
