HVAC Service Manager

American Residential Services • Full-time • Norcross, GA, US • $80k - $100k / year • 3w ago

Join Our Team as a Service Manager!

We are a premier local service provider specializing in residential and commercial trades, and we're looking for a dedicated Service Manager to join our growing team. In this role, you’ll lead HVAC Service Technician operations at our branch, focusing on strategy development, implementation, and performance monitoring.

Position Highlights:

Competitive Salary: Base salary plus potential performance bonuses.
Company Vehicle & Gas Card: Drive with ease and convenience.
Technology Provided: Company cell phone and laptop.
Comprehensive Benefits: Includes medical, dental, vision, prescriptions, and an Employee Assistance Program.
Retirement Plan: 401(k) with company matching.
Insurance Options: Disability, life, and supplemental insurance available.

Key Responsibilities:

Staff Management: Hire, train, and develop service staff. Manage scheduling, performance evaluations, and work assignments.
Optimize Operations: Streamline workload and service scheduling for enhanced profitability.
Customer Relations: Address and resolve customer issues promptly, including conducting site surveys when necessary.
Budget Oversight: Create and manage departmental budgets.
Material Coordination: Ensure timely procurement and distribution of materials and equipment.
Reporting & Record Keeping: Generate operational reports and maintain accurate records.
Payroll Review: Ensure accuracy in technician compensation.
Facility Oversight: Supervise the maintenance of facilities and equipment.

Qualifications:

Experience: 6-8 years in the service industry is required, with HVAC experience essential.
Management Skills: Proven track record in a management role.
Valid Driver’s License: Required for company vehicle use.
Skills: Strong leadership, communication, computer, and mathematical skills.
MUST have experience with P&L, job costing and materials costing, payroll management experience, and ability to lead team of 20-30. Candidates without this experience will not be considered.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Supplemental Pay:

Performance bonus

Experience:

HVAC Service: 8 years (Required)
HVAC Manager: 3 years (Required)

Work Location: In person

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