Position Title: Hotel General Manager
Location: EverHome Suites Waco, TX
Join Our Team at Sandpiper Hospitality!
At Sandpiper Hospitality (SH), we believe in creating an environment where every team member feels valued and inspired. As one of the fastest-growing companies in the industry, we pride ourselves on our warm welcome and appreciation for hard work.
Our Core Values: The Heart of Our Culture
- We Are All In – TEAM: Our spirit of collaboration fuels our success. Together, we leverage our diverse experiences and creativity to achieve greatness.
- We Are Inspired – SERVICE: Every day, we are motivated to provide exceptional service and care to our guests and stakeholders.
- We Do The Right Thing – INTEGRITY: Guided by our commitment to integrity, we make thoughtful decisions that positively impact our associates, guests, and community.
- We Grow By Giving – ENRICHMENT: Our growth mindset allows us to enrich the lives of others, fostering personal and professional development.
- We Play To Win – RESULTS: We are relentless in our pursuit of excellence, creating an inspiring environment that drives outstanding performance.
Overview:
As the Hotel General Manager, you will be the driving force behind the overall operation and performance of Woodspring Suites Duncan/Spartanburg. We are looking for a strategic leader who is passionate about hospitality, dedicated to enhancing guest satisfaction, and committed to fostering a positive workplace culture. If you have a proven track record in management and a desire to lead a dynamic team, we want to hear from you!
Key Responsibilities:
Leadership and Management:
- Inspire, motivate, and develop a dedicated team to deliver unforgettable guest experiences.
- Conduct engaging staff meetings and training sessions to ensure alignment and skill enhancement.
- Cultivate a positive, inclusive work culture that thrives on teamwork.
Operations Management:
- Oversee daily hotel operations, ensuring compliance with policies and procedures.
- Elevate guest service standards, ensuring exceptional satisfaction levels.
- Implement innovative strategies for cost control and operational efficiency.
Financial Management:
- Develop and manage the annual budget, including insightful revenue forecasts and expense control.
- Analyze financial reports to uncover trends and identify areas for improvement.
- Optimize revenue through strategic pricing, upselling, and promotional initiatives.
Guest Experience:
- Ensure the hotel maintains impeccable standards of cleanliness, maintenance, and overall guest satisfaction.
- Address guest feedback and complaints with prompt professionalism.
- Launch programs that enhance guest loyalty and satisfaction.
Sales and Marketing:
- Collaborate with the sales and marketing team to craft compelling promotional strategies.
- Build and nurture relationships with key clients, travel agencies, and local businesses.
- Stay ahead of market trends and competitor activities to seize growth opportunities.
Compliance and Safety:
- Conduct regular property inspections to uphold safety and quality standards.
- Implement emergency procedures and ensure staff are well-trained in safety protocols.
Qualifications:
- Proven experience as a General Manager or in a similar leadership role in the hospitality industry.
- Strong financial acumen with experience in budgeting and forecasting.
- Excellent communication and interpersonal skills.
- Flexibility to work weekends and holidays as needed.
- Proficiency in hotel management software and Microsoft Office.
Skills and Competencies:
- Strong leadership and team-building abilities.
- Exceptional problem-solving and decision-making skills.
- Customer-focused with a passion for service excellence.
- Effective organizational and multitasking capabilities.
Why Join Us?
When you become part of our team, you’ll enjoy a range of fantastic benefits, including:
- Health, Dental, and Vision Insurance
- 401K (eligible after 1 year)
- Employer-Paid Life Insurance
- Group Life Insurance & Accidental Death and Dismemberment (AD&D)
- Accident Insurance
- Critical Illness Insurance
- Paid Time Off
- Paid Holidays
Application Process:
Ready to take the next step? Interested candidates should submit their application through SandpiperHospitality.com under the Careers and Associates Tab --> Hot Jobs.
We can’t wait to welcome you to our team! If you know someone who would be a great fit, spread the word!
Sandpiper Hospitality, LLC and all affiliated organizations are Drug-Free Workplaces.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
Ability to Relocate:
- Waco, TX 76706: Relocate before starting work (Required)
Work Location: In person
