About the Role: As a Residential Service Plumber, you will be the face of our company, providing expert plumbing services to our valued residential customers. Your skills, knowledge, and passion for customer satisfaction will play a vital role in ensuring that our customers' plumbing needs are met with excellence. We offer competitive compensation, a supportive work environment, and ample opportunities for professional growth and advancement.
About Us: At A/C Doctors, LLC we outperform the competition in the areas of employment, service, and safety. We strive to provide high quality products and services to all of our customers. The work and attitude of our employees is important to the success of our Company. Join an organization that has a repudiation for outstanding leadership, innovation, and expertise. We encourage our employees to use their creativity and talent to invent new solutions, meet new demands, and offer the most effective services in the industry. Our employees take pride in their employment, have fun, and enjoy a work-life balance.
Key Responsibilities:
- Perform a wide range of residential plumbing services, including installations, repairs, and maintenance tasks.
- Diagnose plumbing issues accurately and provide efficient solutions to meet customer needs.
- Install, repair, and maintain plumbing fixtures, pipes, valves, faucets, and water heaters.
- Conduct thorough inspections of plumbing systems and identify potential problems or areas for improvement.
- Collaborate closely with customers, actively listening to their concerns and providing expert advice and recommendations.
- Ensure all work is performed in compliance with industry standards, local codes, and safety protocols.
- Document services performed, materials used, and time spent on each job accurately and efficiently.
- Maintain a clean and organized work area, ensuring proper handling and storage of tools and equipment.
- Deliver exceptional customer service, addressing customer questions and concerns with professionalism and empathy.
- Stay updated on industry trends and advancements, actively seeking opportunities for professional development.
- Foster positive relationships with team members, providing support and assistance as needed.
- Embrace a teamwork-oriented approach, collaborating with colleagues to ensure seamless project execution.
- Uphold company values and policies, consistently representing the company in a professional and ethical manner.
Qualifications:
- Two or more years of experience in residential plumbing services, including installations, repairs, and maintenance.
- Previous plumbing sales experience, preferred.
- Solid understanding of plumbing systems, fixtures, and materials.
- Strong diagnostic and problem-solving skills.
- Excellent customer service and communication abilities.
- Detail-oriented with a focus on delivering quality workmanship.
- Valid driver's license and clean driving record.
- Physical stamina to handle the demands of the job, including lifting heavy objects and working in various environments.
- Strong work ethic and the ability to work independently and as part of a team.
Interpersonal Qualifications:
- Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
- Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
- Highly organized, ability to act quickly while still having attention to detail.
- Hold yourself to a higher standard and exhibit a high level of integrity.
Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 30+ leading local brands across 16 states, and we are rapidly expanding our footprint.
We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. LSP is guided by three core values – winning together, performance over politics, and today not tomorrow. LSP is backed by Gridiron Capital, a private equity firm specializing in middle market facilities services companies.
Legacy Service Partners is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.
Job Type: Full-time
Experience:
- Residential Plumbing: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person