ROLE SUMMARY
The Plumbing Technician at Wyman Plumbing & Mechanical provides excellent customer service as the face of plumbing solutions. The Wyman difference delivers experienced plumbing technicians who are passionate about workmanship, taking pride in exceptional outcomes. The Plumbing Technician is self-motivated with the ability to apply their skills and knowledge in the assembly, installation and repair of drain and plumbing systems in a pursuit of reaching our goals as a team.
ABOUT WYMAN PLUMBING & MECHANICAL
We are Wyman Plumbing & Mechanical, we provide comprehensive plumbing solutions and we are growing by the day. Our mission is to set the bar higher in our industry and deliver a “WOW” experience through honest plumbing solutions. We are disciplined and alignedin our pursuit to see each team member reach their TARGET12 personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide the behaviors in our practice: we are Integrity, Inspirational, Transparent, Disciplined, Aligned, Reliable and Results Oriented.
OBJECTIVES
- Service and maintain a variety of residential and/or commercial plumbing systems
- Assess requested plumbing scope and present repair/replacement by educating the client on multiple options so that they can make a decision that is best for them and their needs
- Communicate with dispatchers on job status
- Properly complete invoice descriptions, collect signatures, take/upload photos, start/stop job time, and collect payment through dispatching app
- Work as a team to meet goals and satisfy customers
- Complete assigned daily job requirements with the utmost safety, quality and productivity
- Communicate as needed with the service manager
- Clean and maintain company tools, vehicle, and equipment used
- Clean work area prior to leaving customers location ensuring
- Perform tasks in a professional and code approved manner
COMPETENCIES
- Basic plumbing skills required including having experience servicing, troubleshooting, diagnosing, repairing and installing water heaters, toilets, sinks, faucets, drains, garbage disposals, valves, pipes, drains, etc.
- Knowledge of all tools, equipment, and skills necessary for the complete installation of projects common to the residential service side of the plumbing industry
- Experience with the following: leak locating, sewer cameras, installing gas lines and LP, sump pumps, ejector systems, commercial plumbing, smoke testing and water treatment
- Ability to re-pipe or re-plumb a home including fixture installations without help (Preferred)
- Tools required to include: Angle Grinder, Sawzall, Basin Wrench, Shop-Vac, Multi-meter, Cartridge Puller
- Professional attitude and customer service skills to provide a WOW experience
- Strong problem-solving skills in order to troubleshoot a plumbing issue
- Demonstrated work ethic and attention to detail
- Ability to work alone or with a team, and with the skills to lead a team when necessary
- Maintain a clean, professional appearance
EDUCATION AND EXPERIENCE
- Minimum 5 years of experience in a Service Plumbing Technician role
- Minimum 2 years of experience with use of a dispatching app
- Valid driver’s license and clean driving record
- Pass a background check
PHYSICAL REQUIREMENTS
- Ability to spend prolonged periods of time standing, sitting, or walking
- Must be able to lift at least 50lbs
- Will be in proximity to hazardous conditions, equipment, and situations
- Wear safety attire when required, such as goggles or other protective clothing
- Must be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices), carry ladders, work from heights, work in small crawl spaces
BENEFITS
- Take home vehicle and fuel card
- Health, Dental & Vision Insurance
*PPO Coverage Plans
- Paid Holidays
- PTO Program
- Retirement Plan
- Professional Training & Development Opportunities
- Life Insurance
- Long Term / Short Term Disability
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Wyman Plumbing & Mechanical recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to tamra@wyman-services.com. Already a candidate? Please connect directly with your recruiter to discuss this opportunity.
Job Type: Full-time
Pay: $90,000.00 - $150,000.00 per year
Benefits:
- 401(k) matching
- Company truck
- Dental insurance
- Fuel card
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Compensation Package:
- Bonus opportunities
- Commission pay
- Hourly pay
- Overtime pay
- Tips
Schedule:
Application Question(s):
- What sets you apart from other plumbing technicians that you work with?
- This is for an experienced service plumber. Define the skills have you acquired that makes you experienced in service plumbing.
- Do you have a clear driving record within the last 3 years?
Experience:
- ServiceTitan: 1 year (Required)
- Plumbing: 5 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Phoenix, AZ 85027 (Required)
Ability to Relocate:
- Phoenix, AZ 85027: Relocate before starting work (Required)
Work Location: In person
