YOUR MISSION (The Job Description): Are you good with your hands? Are you able to fix things, build things as needed, and have the skills of a plumber, repairman, and carpenter? If so, then this job is calling your name! Come join the elite team of men and women who work in the Engineering department at Virgin Hotels! They ensure that everything in the hotel from the guest rooms (a.k.a. chambers), meeting rooms, restaurants, offices, is in good working order for our guests, clients, vendors and teammates.
In addition, and under the general supervision of the Director of Engineering, you will assist in the maintenance, repair, refurbishment, renovation, remodeling and general upkeep in order to keep the facility functional and attractive to prospective customers. We expect you to communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience!
THE NITTY-GRITTY (The Essential Job Duties): In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide "out of this world" customer service experience for our guests:
- Completes assigned work orders for general repair within assigned time frame in order to achieve the utmostoperational efficiency of the hotel, its safety and its equipment
- Performs systematic checks and inspections to aid in the upkeep of the hotel and assists in the established proactive maintenance program in order to prevent malfunctions, breakdowns and general depreciation
- Immediately and courteously responds to guests needs in order to repair and/or resolve room maintenance requests and problems as they arise
- Maintains tools, workspaces and equipment in safe, secure and good condition in order to reduce accidents and to prolong their use
- Repairs and/or changes room locks for the security of hotel and guests
- Adjusts and repairs electronic problems on hotel equipment, including televisions, alarm clocks, HVAC units, etc.
- Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and teammates
- Maintains a friendly, cheerful and courteous manner at all time.
- Report to designated shift in assigned attire on time (if applicable)
- All other duties as assigned, requested or deemed necessary by management
WHAT IT TAKES (The Qualities We Look For)
- Ability to work on weekends and holidays
- Report to designated shift in assigned attire on time (if applicable)
- Must have basic working knowledge in the following areas: general plumbing, refrigeration, air conditioning electrical systems, boilers bathroom fixtures and tiling painting, prep to finish basic carpentry, grounds keeping, etc.
- Must have vision to read written communication, LED read-outs, meters, and computer screens
- Must have finger, hand and upper body dexterity to pull levers and rotate knobs, work with arms raised above head and to handle and assemble small parts using basic hand and power tools
- Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized.
- Must have ability to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person. Must have upper body strength to lift 75lbs. throughout an 8-hour shift. Must have leg strength and ability to crawl into and through small spaces, climb ladders, support and carry loads of 75lbs
MUST HAVE'S
- 3 to 5 years of Electrical and / or HVAC experience
- 5 years of Casino/Resort experience
- The ability to multi-task and change direction at a moment's notice
- Working knowledge of Microsoft Word and Excel
- Be able to read, understand and appropriately respond to emails
WOULD BE NICE TO HAVE'S
- CPO Certified
- Backflow Certified
- Kitchen Experience
- Familiar with HOTSOS
THE WORKING CONDITIONS
- Be able to work both inside and outside when required
- Able to bend, squat, lift, walk, use hands, etc.
- Willing to be scheduled to work flexible hours, including OT when needed
- Ability to safely utilize the tools required for this position
- Work in an environment that is subject to varying levels of tempurature, smoke, vibration, and sound
- You may encounter pet hair/dander
- You may come into contact with varying chemicals. Proper protection is provided
- Ability to lift 50 lbs. and move up to 100 lbs.
VALUABLE TRAITS
- 50% logical / 50% creative / 100% AWESOME
- Enjoy working with a team and alone as the situation dictates.
- Adaptive, Flexible!
- Embody "great attitude."
- Unwavering integrity and endless work ethic.
- Appreciate constructive feedback, as well as graciously providing the same.
- Tenacious and self-motivated
- Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
