This position has the ability to be full-time permanent for a candidate willing to relocate to Austin, TX, otherwise this is a 9 month project position.
Bilingual Malaysian language is required
As a Transit Editor Agent you will play a vital role in ensuring the accuracy and relevance of transit-related data that influences public transportation systems worldwide. You will collaborate with cross-functional teams to identify, curate, and research transit-related entities, ultimately supporting key decisions on a wide range of topics. In this position, you will also develop a deep understanding of our client's policies and requirements to ensure alignment.
Key Responsibilities:
- Data Curation: Identify, curate, and maintain transit-related data, including routes, schedules, pricing, and other critical information to enhance the quality and reliability of public transportation systems.
- Research and Analysis: Utilize reporting tools and conduct research using various online sources German to gather and analyze data related to transit entities and trends.
- Cross-Functional Collaboration: Collaborate with different teams within the organization to ensure that transit data meets the requirements and objectives of our clients.
- Policy Understanding: Develop a deep understanding of our client's policies and requirements related to transit data, ensuring compliance and accuracy.
- Quality Assurance: Implement quality control processes to verify data accuracy and resolve discrepancies promptly.
- Communication: Maintain effective communication with team members and clients, ensuring that information is accurately conveyed in English.
- Adaptability: Be open to learning new skills, working on various projects, and adapting to changing processes and requirements.
Qualifications:
- Fluent in Malay language
- Good understanding of various forms of public transport.
- English fluency is a requirement as all tools, communication, documentation, training, and work are conducted in English.
- Proficient researcher with the ability to use online sources.
- High School Diploma is the minimum educational requirement.
- Strong communication skills.
- Keen attention to detail.
- Self-motivated and able to work independently.
- Optional Proficiency in a second language is required as per the project scope.
- Ability to maintain a positive demeanor and attention to detail during repetitive tasks.
- Adaptability and a willingness to learn new skills, work on diverse projects, and embrace evolving processes.
- Customer service background, especially within a communications team, is preferred.
- Knowledge of QGIS is preferable.
- Experience with MAC OS X is preferred.
- 1 year of technical support or other problem-solving experience is preferred.
Job Types: Full-time, Contract, Temporary
Pay: $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Ability to Relocate:
- Austin, TX 78727: Relocate before starting work (Required)
Work Location: In person
