We are seeking a Service Administrator for Young & Pratt’s A/C Service & Repair Division. Young & Pratt has been in business since 1922 and is still going strong. We are a family-oriented company, and our service department works with many of Austin’s churches, fraternities, sororities, schools, medical facilities, and retirement/assisted living facilities.
We are seeking an individual with experience in the Service Admin field.
Individual must be able to:
Have a good knowledge of computers
Experienced in Dispatching the Techs
Be a problem Solver
Coordinate daily work order/monthly and quarterly services
Manage office
Planning, organizing, and directing activities related to customer service
Using company computer program and assisting Techs with issues that arise
Salary commensurate with experience. Excellent benefits.
Qualifications
- Computer skills
- Office experience
- Clerical experience
- Customer service background
- Administrative experience
- Phone etiquette
- Organizational skills
- Typing proficiency
- QuickBooks knowledge
- Front desk experience
- Bilingual proficiency
- Microsoft Office proficiency
- Data entry skills
- Time management abilities
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
Schedule:
Experience:
- Dispatching: 3 years (Required)
- Accounting/Billing: 3 years (Required)
Work Location: In person
