Lion Real Estate Group is seeking a temp-to-permanent Make-Ready to join the maintenance service team at "Alister Apartments" and "Emerson Apartments" (397 units total) located in South Austin, Texas.
(Recruiters/Agencies, please do not respond to this ad.)
Lion Real Estate Group, established in 2007 by Jeff Weller and Mory Barak, is a US-based investment firm with a niche focus on acquiring B/C multifamily assets in the Sun Belt states. The co-founders have completed $2.5 billion of real estate transactions and have office locations in Dallas, TX (headquarters), Los Angeles, CA and Nashville, TN. The firm currently owns and operates over 6,100 units across twenty-six multifamily properties located in the Los Angeles, Nashville, Dallas, Austin, Atlanta, and Charlotte markets.
Make-Ready - JOB PURPOSE:
The Make-Ready plays a vital role in our community’s day to day impression on existing and prospective residents and is expected to maintain a high level of quality customer service and professionalism while ensuring that all company maintenance policies and procedures are consistently followed. The Make-Ready is responsible for preparing rent-ready apartment units during the turnover process and will also assist with troubleshooting and repairing all aspects of the community and apartment units including plumbing, electrical, heating/cooling, carpentry, appliances, painting, and drywall.
Make-Ready - ESSENTIAL FUNCTIONS:
- Ensures all company maintenance policies and procedures are followed
- Ensures quality control checks of all final products (i.e. unit turns, preventive maintenance, rehab projects).
- Walks community on a regular basis to ensure the community’s appearance meets or exceeds company standards at all times
- Assists in completing service orders in an efficient and timely manner
- Addresses all emergency service requests in a timely fashion, including on-call emergencies
- Completes the turnovers/make-readies of vacant units according to schedule
- Paints vacant units, including rehab units
- Ensures the physical well-being and curb appeal of the apartment community including grounds cleanliness
- Ensures all work assignments are completed according to Company standards
- Assists with move-in and move-out procedures
- Brings all resident issues to the attention of office personnel and informs community managers of any issues observed in housing units
- Works together with service team to keep on-site shops in order
- Coordinates with supervisor to order supplies while maintaining the appropriate expense budget allotted per community.
- Works collaboratively with supervisor to prepare for all city and internal property inspections.
- Ensures Company Safety Program and OSHA safety requirements are being followed
- Maintains annual fair housing certification for maintenance (via Gracehill)
- Maintains regular and consistent attendance according to required work schedule decided by the Company, including being available for on-call on weeknights and weekends
- Provides exemplary customer service to residents, prospects, and guests and represents the Company in a professional manner at all times
Make-Ready - REQUIRED SKILLS/ABILITIES
- Excellent verbal and written communication skills. (English)
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Team player with ability to work well with others
- Ability to work independently, prioritize duties, manage time efficiently, and multi-task.
- Ability to function well in a high-paced and at times stressful environment.
Make-Ready - EDUCATION & EXPERIENCE:
- High School Diploma or equivalent
- 1+ year residential maintenance or related experience
- 1+ year of experience in multifamily property management highly preferred
- HVAC/EPA Certification preferred
- Must have valid driver’s license
- Posted pay range is negotiable.
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