G2 Secure Staff is Now Hiring a General Manager at the Dallas/Fort Worth International Airport (DFW).
Title: General Manager
Pay Rate: $110,000- $120,000 Annually
Job Type: Full-Time
The General Manager manages all aspects of the station’s operations, collaborates with and maintains positive client relationships, and ensures the station's success and growth.
What does a General Manager do?
- Oversight of the station's Safety Management System (SMS)
- Develop and communicate the station safety plan
- Responsible for Service Level Agreements (SLA’s) related to station operational performance
- Ensure implementation of the Safety Management System (SMS)
- Implement a safety plan for the station
- Develop and implement the station’s strategic plan, setting goals for growth, operational efficiency, and customer satisfaction.
- Actively participate in the Safety Management System (SMS)
- Monitor industry trends and adapt strategies to ensure the airport remains competitive and meets future demands.
- Responsible for the entire operations in the areas of employee relations, counseling, terminations, client relations, FAA/TSA relations, training, payroll processing, client invoicing, PDA management, and scheduling.
- Manage the day-to-day operations with primary responsibility for scheduling/staffing, managing the daily budgeted hours, payroll, and limiting operation overtime.
- Ensure the station complies with all federal, state, and local regulations, including those set by the Federal Aviation Administration (FAA) and Transportation Security Administration (TSA).
- Maintain familiarity and compliance with state regulations regarding the hiring and terminating personnel.
- Client Relations – Effectively communicate with senior airline management and project a positive image in responding to airlines, staff, and public inquiries.
- Act as liaison among local airport/airline managers, FAA representatives, and the company.
- Adhere to company policies and procedures and participate in achieving company objectives.
- Project a positive image and respond courteously to inquiries from clients, staff, and the public.
- Perform other duties as requested.
What skills are required to Join the Team?
- High School diploma or equivalent
- Must have at least four (4) years of airline operations experience
- At least five (5) years of progressive management experience in a services industry
- Working knowledge of financial reports and budgets
- Willingness and ability to relocate if living outside of Dallas
- Excellent communication skills
- Strong computer skills. Word, Excel, and data entry skills
- Flexibility, multitasking, and experience working in a changing environment.
If you have these additional skills, it’s a bonus!
- Bachelor's degree
- Three (3) years or more of Management experience in contract services
Language Skills:
- Ability to communicate effectively in the English language
- Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks
- Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers, and the public
- Must also possess and utilize effective listening skills
Why G2:
- Healthcare Benefits
- PTO Paid Time Off Benefits
- Company Matched 401k options
- Employee Discount Program
- Employee Assistance Program
G2 is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.
EOE/M/F/D/V/SO
Job Type: Full-time
Pay: $110,000.00 - $120,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- airline operations: 4 years (Required)
- airline management: 3 years (Preferred)
- Management: 5 years (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
