Role and Responsibilities
Provide effective commercial and residential equipment technical support. Respond to calls, and occasional site visits to assist customers with a variety of issues. Equipment may vary from VRF, to commercial split and packaged systems and standard unitary split A/C’s and Heat Pumps. Current equipment manufacturers are Daikin & Ruud Manufacturing. We are looking to train this applicant to aid and facilitate factory training for current & prospective customers. You will work alongside senior technical staff to develop skills and learn how field calls and train contractors.
· Have understanding of low voltage electrical characteristics & diagnostics.
· Be able to calmly and efficiently work through varying levels of equipment malfunctions/irregularities.
· Effectively explain/train contractors using manufacturer/distributor curriculum.
· Have a propensity for continued education, both on-site and ability to travel to manufacturer facilities.
· General troubleshooting ability
· Maintain a positive attitude & have ability to de-escalate problematic situations with contractors in the field
Qualifications and Education Requirements
This position is open to varying levels of experience. Compensation and benefits will vary depending on past experience in the HVAC field, ability to train, experience with varying brands/styles of equipment, and overall general knowledge in technical service. We are open to training and accommodating technicians with different levels of experience, as long as we feel personality, work ethic, and general values align with our expectations at Mar-Hy distributors.
Job Type: Full-time
Pay: $76,879.00 - $80,555.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Portland, OR 97222: Relocate before starting work (Required)
Work Location: In person
