The Territory Sales Manager is responsible for our customers and will demonstrate executive-level administrative, marketing, and influencing skills. As a field/outside residential salesperson, customer relationships will be developed through face-to-face interactions and over the phone. They will provide excellent service and knowledge on products appropriate to enhance sales growth and relationships. This position supports distributors, dealers, and contractors with valued solutions. This role is responsible for cascading our Customer Solutions Business Strategy with their actions. The Territory Sales Manager will join our mission to "Make the tech in the truck more efficient" and embrace our vision to "Enhance lives through solutions."
Core Values:
- Honesty – We keep our promises, are truthful, and instill confidence
- Excellence – We passionately deliver exceptional experiences
- Accountability – We are all accountable and strive for results
- Respect – We value others, care about people, and treat them respectfully
- Teamwork – We work together to provide solutions internally and externally
Essential Functions:
- Contacts existing and prospective residential customers to uncover and clarify needs & opportunities
- Positions Johnstone products and services as a strategic advantage to customers
- Recommends products to customers based on customers' business needs to increase sales and maintain targets
- Establishes and grows relationships with key people and decision-makers with all customers
- Monitors market conditions, product innovations, and competitors' products, prices, and sales
- Develops territory and sales plans to target key customers and prioritize sales activities
- Maintains knowledge of new and existing residential products by participating in multiple learning media
- Responsible for hitting personal sales budget
- Understanding the unique value proposition that we have to offer as Johnstone Supply
- Reporting to leadership on activity in the assigned market with regular communication
- Reviewing local numbers and sales trends to identify both opportunities and threats
- Perform other job-related duties as assigned
Required Skills/Abilities:
- Ability to work effectively in a fast-paced environment
- Excellent interpersonal and customer service skills
- Excellent verbal and written communication skills
- Ability to manage priorities effectively and prioritizes tasks based on importance
- Excellent attention to detail
- Excellent time management skills
- Ability to navigate and resolve internal and external challenging situations effectively and resourcefully
- Intermediate skills in the use of Microsoft Office products
- Ability to conduct essential business math functions of addition, subtraction, multiplication, and percentages
- Ability to establish and maintain effective relationships with customers, co-workers, and stakeholders
- Skill in using web-based tools to research products and information
- Knowledge of HVAC products, concepts, and industry as a whole preferred
Qualifications:
- An associate's or Bachelor's degree in a related field preferred
- Ability to operate with a high degree of autonomy and professionalism
- 2 years of experience as a Sales and/or Service Associate in HVAC or similar industry preferred
- Strong knowledge of HVAC products, processes, services, customers, and decision-makers preferred
- A valid state driver's license and safe driving record required
- Strategic planning, organization, communication, presentation, and connectivity skills
- Understand margin, P&L, and how to drive unparalleled success in these areas
- Able to travel to multi-cities and states, including overnights
- Outstanding performance-based acumen, as well as proven leadership and relationship building skills
Physical Demands of the Job:
- Sitting for long periods
- Keyboarding for long periods
- Clarity of vision at approximately 20-36 inches
Benefits:
- Generous Paid Time Off Policy
- 401(k) Retirement Program with Company Match
- Medical, Dental, and Vision plans with Medical Expense Reimbursement Program featuring Healthcare Savings Account and "No Deductible" Medical plans
- Employer Paid Short and Long-Term Disability and Life insurance coverage, College Tuition Program, and a comprehensive Employee Assistance Program
- Multiple Bonus Opportunities
Johnstone Supply provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
