About Zone Control
Zone Control is a family-owned HVAC & Plumbing service company dedicated to delivering top-quality solutions to our customers. We are committed to providing the highest level of service in the industry, striving to exceed expectations with every job. Our passion for excellence and reliability drives us to work collaboratively, with a singular focus on achieving customer satisfaction and ensuring our continued success.
What’s in it for you:
Zone Control is a fast-growing company, with a lot of personal growth opportunities. We recognize top talent and provide pathways to prosperity for those willing to put in the work ensuring we actively promote from within. If you’re looking to grow personally and professionally, this is a great opportunity for you.
- Competitive hourly wage and opportunities for growth
- Company-provided shirts/sweaters/jackets
- Fully Stocked Vehicle with gas card
- The company provided phone and tablet
- Year-round training opportunities
Job Summary
We are seeking a highly technical HVAC Technician who takes pride in his work, that can troubleshoot, repair, install, perform maintenance, and sell HVAC systems. Other duties include polite and professional customer interactions as well as working with the other Technicians and helpers to accomplish daily tasks.
Duties/Responsibilities
- Performs maintenance and service repairs on heating, ventilating, and air conditioning systems. (Residential & Light Commercial)
- Installs new units or replacement parts for existing units according to specifications and established safety guidelines.
- Provides high-quality technical services with world-class customer service.
- Arrives at customer service call within the promised service window.
- Communicates delays and issues to customers and Dispatchers.
- Offers customer service agreements.
- Prepares Work Order for each client that is clear and easy to understand before leaving and makes sure they totally understand the service rendered.
- Tracks service vehicle stock with standard parts/materials, and notifies office staff with reorder needs.
- Obtains Purchase Orders from the Dispatchers before picking up items from vendors.
- Turns in packing slips for all materials purchased to the office.
- Gives each customer respect in line with company standards.
- Eliminates callbacks due to poor workmanship.
- Adheres to all applicable codes.
- Clearly communicates needs for permits to the office staff.
- Helps other Technicians and Helpers in the field when appropriate.
- Makes sure that the service vehicle is clean, stocked, running properly, has good tires etc.
- Makes sure that the service vehicle has current tags, state inspection, etc.
- Maintains a positive attitude with all co-workers and motivates co-workers.
- Maintains a professional and tidy appearance when performing work-related duties.
- Maintain a professional attitude and language with customers.
- Must have and maintain a valid driver’s license.
- Must be willing to pursue, develop, and participate in continuing education.
- Performs other related duties as assigned.
Required Skills/Abilities
- Excellent verbal and written communication skills.
- Ability to analyze information and multi-task, and excellent organizational skills.
- Ability to work individually or as part of a small team.
- Service Titan experience (preferred)
- Confident and decisive in a fast-paced, customer-focused environment
Education/Experience
- Minimum of (5) five years of experience in the HVAC Service field. (Required)
- Successful completion of an HVAC apprenticeship program. (Preferred)
- EPA Certification (Universal preferred)
- Must have a high school diploma or equivalent.
Physical Requirements
- Must possess and maintain legal status to operate a company service van.
- Must be able to work with hand tools and power tools.
- Must be able to ascend and descend an extension ladder.
- Work outdoors and in tight spaces such as attics.
- Must be able to lift 75 pounds at a time.
Job Type: Full-time
Pay: Hourly Pay
Job Type: Full-time
Pay: $70,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- On call
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Overtime pay
Education:
- High school or equivalent (Required)
Experience:
License/Certification:
- Driver's License (Required)
- EPA Certification (Required)
Ability to Relocate:
- Fairfax, VA: Relocate before starting work (Required)
Work Location: On the road
