Appliance/ HVAC Operations Manager

Eve Services • Full-time • Riverside, MO, US • $70k - $110k / year • 4m ago

Eve Services, a dynamic and growing electronics and appliance service provider, is seeking a results-oriented Service Operations Manager to lead our team in delivering exceptional customer experiences. We are committed to fostering a collaborative and customer-centric culture where employees thrive.

As a Service Operations Manager, you will be responsible for optimizing service operations, driving profitability, and developing our high-performing service team. You will play a critical role in ensuring our customers receive top-notch service while maintaining operational efficiency.

Responsibilities:

Develop and execute strategies to increase service revenue while maintaining profitability.

Oversee daily operations, including scheduling, dispatch, inventory management, and quality control.

Mentor, coach, and develop a high-performing service team to exceed customer expectations.

Implement process improvements to enhance efficiency and reduce operational costs.

Build and maintain strong relationships with manufacturers, suppliers, and customers.

Ensure compliance with safety regulations and company policies.

Analyze operational data to identify trends and opportunities for improvement.

Requirements:

Bachelor's degree or relevant work experience preferred.

Proven experience operating as an Operation Manager or similar executive role within the service industry.

Excellent leadership, organizational, and management skills with attention to detail.

Proven track record of driving operational excellence and financial performance.

Good computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook, and general software navigation.

Ability to learn and work with CRM software.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Job Type: Full-time

Pay: $70,000.00 - $110,000.00 per year

Benefits:

Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

Day shift
Monday to Friday
Weekends as needed

Ability to Commute:

Riverside, MO 64150 (Required)

Ability to Relocate:

Riverside, MO 64150: Relocate before starting work (Required)

Work Location: In person

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