Job description
- Maintain and repair heating, domestic hot and cold, sanitary, and storm issues for commercial customers. Diagnose and repair of electronic, mechanical and electrical components of these systems.
- Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
- Work along side customer service and dispatch to ensure overall success of the business.
- Be available to work nights or weekends, on a rotating basis of approx. 8 weeks, to service emergency needs of our customers.
- Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form.
- Maintain proper stock, parts, tools, and safety equipment as required in the vehicle.
- Understand company pricing. Obtain customer signature at completion of job. Obtain correct customer information including email address.
- Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to correct.
- Participate in company provided training opportunities on latest industry technologies.
- Identify and report to Management all potential opportunities for additional business (newer system, service contracts, and additional services).
Skills
- Five to seven years’ experience in installation, maintenance, and troubleshooting and correcting diverse Plumbing service issues.
- Good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
- Excellent customer service skills with desire to exceed customer expectations.
- Ability to work independently in a timely manner, making sure job is done correctly the first time.
- Backflow Certification is a PLUS
Additional Qualifications
- Work as part of our team to ensure customer satisfaction
- Valid driver’s license and clean driving record
- Valid social security number
- Must be able to pass drug test(s) as required by company
- Lift up to 50 pounds; be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights, work in small crawl spaces.
- Observe all company procedures and safety rules
- Maintain accurate time records and send to payroll when required
- Neat, professional appearance
- Must be able to work rotating after hours on-call schedule
Job Type: Full-time
Pay: $18.00 - $35.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Plumbers: 4 years (Preferred)
Work Location: Multiple locations