HVAC Service Manager

TemperaturePro - St. Petersburg • Full-time • Saint Petersburg, FL, US • $50k - $100k / year • 6m ago

Company Overview: Temperature Pro is a premier HVAC service provider in United States. We specialize in providing top-tier heating, ventilation, and air conditioning services to our residential clients. At Temperature Pro, we believe in creating a work environment that fosters growth, innovation, and a team-oriented culture. Our employees are our greatest asset, and we invest in their professional development and well-being.

Position Overview: We are currently in search of a highly skilled HVAC Service Manager to lead our service team. This role is ideal for someone with a robust technical background in HVAC systems, and customer service and inventory management. The successful candidate will be instrumental in creating and maintaining our reputation for high-quality service and customer satisfaction.

Key Responsibilities:

Lead the HVAC service team in daily operations, ensuring efficiency and effectiveness.
Expertly diagnose and resolve complex residential HVAC system issues.
Clearly communicate and present service options and recommendations to customers.
Efficiently manage inventory to ensure ready availability of parts and equipment.
Train and guide service technicians, enhancing their skills in HVAC technology and customer service excellence.
Uphold all safety standards and company policies.
Formulate strategies to boost service efficiency and elevate customer satisfaction.
Address and resolve customer inquiries and service-related issues swiftly.
Collaborate with various departments for cohesive service delivery.
Budget management for the service department.

Qualifications:

Demonstrated experience as an HVAC Service Manager or in a similar leadership role.
Comprehensive knowledge of residential HVAC systems.
Outstanding customer service and communication skills.
Proficiency in inventory management.
Strong diagnostic and problem-solving skills.
Effective presentation of service options to customers.
Leadership capabilities with a focus on team development.
Familiarity with HVAC industry safety standards and regulations.
Multi-tasking ability in a dynamic work environment.
Relevant HVAC certifications (e.g., EPA certification).

Why Temperature Pro:

Competitive salary and attractive benefits.
Opportunities for professional and personal growth.
A positive, dynamic, and team-oriented work culture.
Continuous training in state-of-the-art HVAC technologies and customer service methodologies.