Water Solutions Manager

Confidential • Full-time • Austin, TX, US • $90k - $150k / year • 9m ago

**Job Title: Water Solutions Manager**

**Location: Austin, TX**

Position open to anyone willing to relocate to Austin, TX

**Position Overview:**

We are seeking a skilled and experienced Water Solutions Manager to lead our team in delivering high-quality water softening, drinking water filtration systems, water heaters and well water treatment solutions to residential & commercial customers. The ideal candidate will have a strong background in water treatment technologies, excellent leadership skills, and a commitment to customer satisfaction.

**Key Responsibilities:**

1. **Operational Management:**

- Oversee the day-to-day operations of the residential water quality division, including installation, maintenance, and servicing of water softening and drinking water filtration systems, water heaters and well water treatments.

- Ensure that all residential water solution installations comply with industry standards, regulatory requirements, and company policies.

- Manage inventory levels of all water treatment products and parts, ensuring sufficient stock availability to meet customer demand.

2. **Customer Engagement:**

- Build and maintain strong relationships with residential customers, addressing their water treatment needs and concerns effectively.

- Provide expert advice and recommendations to customers on selecting the appropriate water solutions system.

- Coordinate with the sales team to generate leads, conduct consultations, and follow up on sales opportunities.

3. **Team Leadership:**

- Recruit, train, and develop a team of water treatment professionals, including technicians and installers, to deliver exceptional service to residential customers.

- Provide ongoing coaching and support to team members, fostering a culture of continuous improvement and excellence.

- Monitor team performance and productivity, implementing strategies to optimize efficiency and customer satisfaction.

4. **Quality Assurance:**

- Ensure that all water systems installed meet quality standards and performance specifications.

- Conduct regular inspections and quality checks on installed systems to identify and address any issues promptly.

- Implement quality improvement initiatives and best practices to enhance the overall customer experience.

**Qualifications:**

- High School Diploma or equivalent required.

- Water Treatment Specialist license I, II or III required. (TCEQ or different State Environmental accredited)

- Proven experience (5 years) in a managerial role.

- 10 years’ experience in the water treatment industry, preferably with a focus on residential water softening and drinking water filtration systems, water heaters and well water treatments.

- Basic or Advanced Water Conditioning course completed. (TCEQ or different State Environmental accredited)

- Strong leadership skills with the ability to inspire and motivate a team to achieve goals.

- Excellent communication and interpersonal skills, with the ability to interact effectively with customers and team members.

- Valid driver's license, clean driving record and insurable.

**Application Process:**

Please submit your resume and cover letter outlining your qualifications and relevant experience for consideration. We thank all applicants for their interest, but only those selected for an interview will be contacted.

**Equal Opportunity Employer:**

We’re an equal opportunity employer and are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $90,000.00 - $150,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Supplemental Pay:

Bonus opportunities
Signing bonus

Application Question(s):

How many years experience do you have with each of the following: water heater, dealing with hard water, drinking water filtration systems or well water treatments?
What is your desired annual salary range?
Can you describe your leadership approach and how you would inspire and support your team?
Please list which Water Treatment Specialist license you have (I, II or III) and expiration date. (TCEQ or different State Environmental accredited). This is a requirement for this position.
Have you ever installed a water softener system?
Have you completed the Basic or Advanced Water Conditioning course? (TCEQ or different State Environmental accredited)

License/Certification: