Residential HVAC Install Manager
Why join the Thermo Direct Team?
Thermo Direct is a family-owned and operated company based in Raleigh NC. Care is our core value. We aim to provide the very best in home services with quality and expertise while caring deeply for our customers and our employees. We are currently looking for a Residential HVAC Install Manager to help grow our company.
Because we care about our employees, we offer the following benefits:
- Salary between $75,000 -$95,000 (based on residential HVAC management experience)
- Health Insurance
- Dental Insurance
- Vision insurance
- Company paid Life Insurance
- Company paid Short-Term Disability
- Sick Pay
- Vacation pay
- Floating holidays
- 7 company paid Holidays.
- 401(K) with company match
- Tool Account
- Shoe Account
- Company Events & Parties
- Advancement and growth opportunities
- Company phone
- Company vehicle and gas card
- Year-round work
- Supportive staff with opportunities for promotions and advancement!
- Great work environment
- Great atmosphere
Residential HVAC Install Manager Role and Responsibilities:
The Residential HVAC Install Manager is responsible for overseeing all aspects of the install department and ensuring its continued profitability and growth. Including managing and training, troubleshooting, and delivering outstanding customer service. Some of the day-to-day responsibilities include:
- Mentor and develop apprentices, under his/her care, into install technicians.
- Working with our Project Managers to plan each weeks installation projects.
- Reviewing each job prior to installers going out.
- Supervising the morning dispatch process. Including assigning the installer to jobs, making sure all equipment is loaded in a time and efficient manner, and crews leave in time to be at their job by 7:30/8:00 am.
- Reviewing each jobs progress and resolving any issues as they arise.
- Making sure each job is completed on time and to customer satisfaction.
- Providing ongoing technical and communication training to the team as needed to increase performance.
- Representing the company professionally, honestly, and ethically in all business matters and concerns.
- Staffing and performance assessments to ensure Thermo Direct maintains proper HVAC staffing and skillset levels.
Residential HVAC Install Manager Requirements:
- EPA certified
- Nate certification preferred
- NC HVAC License required
- Must have current knowledge of common installation codes and practices
- Have 5+ years of verifiable work experience in the HVAC industry
- Knowledge of the fundamental operational functionality of residential air conditioning, heating, and ventilation equipment
- Proficient in the layout and installation requirements of duct work and duct fittings
- Ability to handle multiple projects and related tasks and functions
- Must be able to use a computer, tablet, smart phone and read a map or follow GPS
- High School diploma or GED
- Must display strong communication skills and technical competence
- Neat, clean, and professional appearance
- Dependable and 100% customer satisfaction oriented
- Ability to pass a thorough background check and drug screen
- Valid drivers license and approved to drive by Companys insurance carrier
