Overview
We are seeking a dedicated and detail-oriented Dispatcher to join Supreme Plumbing. We are a small locally owned plumbing company in Austin Texas. In this role, you will be responsible for coordinating scheduling, maintaining effective communication with plumber and clients, answering the phone, bookkeeping, and writing invoices. The ideal candidate will be personable and possess strong organizational skills.
Responsibilities
- Manage daily dispatch operations, including scheduling and communication from clients to plumber.
- Answering the phone during business hours and being able to communicate with customers on the weekends in the event of a plumbing emergency.
- Utilize GPS and phone systems to effectively put the schedule together and run a smooth day.
- Coordinate and order from the supply house when parts are need.
- Maintain accurate data entry records for all dispatch activities.
- Draft and send invoices then following up to make sure all payments have been made
- Making posts on social media
- Keeping up with the business email
- Paying bills and accounting
- Other secretarial responsibilities
Qualifications
- Experience in dispatching or a related field is preferred but not required.
- Strong organization.
- Proficiency in using Quickbooks
- Excellent communication skills, both verbal and written.
- Managing multiple tasks effectively.
- Strong problem-solving skills and attention to detail.
Join us as we strive to enhance our business and provide exceptional service to our clients!
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40.00 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: Remote
