Would you be open to exploring an opportunity if it was a clear career move compared to what you are doing today?
A message from Travis Crawford…
WHY:
My original “why” has always been to create a better experience for the customer. Customer service should be at the forefront of every decision that is made in a home service business and unfortunately most companies do just the opposite. I remember when I was much younger and would often leave customers homes and say “I can create a way better experience than this”. Finally after saying it so many times, my wife looked at me and said “Stop talking about it and do it then, if you truly know you can” Since then, the rest is history. As a company we still preach “serve the customer” daily and that simple task has helped me develop an unstoppable team that starts with Honesty and Integrity.
My “Today WHY” is to help change employee lives. I live for the moments of taking an employee from point A to point B. I love when after hard work and dedication they can pursue their dreams. Anything from: first home purchase, new truck, marriage proposal, move from helper to a lead role, switch from service to sales or install to service… All of these things are amazing to watch and help with. Most people view people from the trades as “lesser than” or “not educated” when in fact I believe them to be just the opposite. We have built the platform for continuous education and career development which sets my employees apart from all of the others around town. I love to watch each and all of them grow and there is nothing more rewarding than to see someone advance in their career with the help of what I have built.
Travis Crawford
Job Title: HVAC Field Supervisor
Job Overview:
We are looking for a highly skilled and experienced HVAC Field Supervisor to join our dynamic team. The ideal candidate will play a crucial role in overseeing all aspects of heating, ventilation, and air conditioning (HVAC) projects, from initial installation to quality control. This position requires a blend of technical expertise, strong leadership skills, and excellent communication abilities. The HVAC Field Supervisor will manage a team of HVAC installers, ensuring that all work is completed to the highest standards while adhering to safety/code regulations and client expectations.
Key Responsibilities:
· Team Leadership:
o Supervise and mentor HVAC installers and apprentices, fostering professional growth through training and development opportunities.
o Conduct regular team meetings to discuss project updates, safety protocols, and performance expectations, ensuring all team members are aligned with project goals.
o Facilitate a positive team environment, encouraging open communication and collaboration to enhance productivity.
· Project Management:
o Oversee HVAC installation and repair projects from inception to completion, ensuring that all tasks are executed smoothly within specified timelines and budgets.
o Collaborate closely with managers, warehouse, and other departments to ensure seamless integration of HVAC systems into larger projects.
o Develop and maintain project schedules, assigning tasks to team members based on their skills and experience.
· Quality Assurance:
o Conduct thorough inspections of completed work to ensure compliance with industry standards, local codes, and company policies.
o Implement quality control measures to identify and rectify any deficiencies, ensuring that all work meets client expectations.
o Gather feedback from clients and team members to continually improve service delivery and operational processes.
· Client Relations:
o Serve as the primary point of contact for clients throughout the project lifecycle, providing timely updates and addressing any concerns or inquiries.
o Develop and maintain strong relationships with clients, fostering trust and ensuring high levels of customer satisfaction and retention.
o Conduct post-project evaluations with clients to gather feedback and identify opportunities for future improvements.
· Technical Expertise:
o Provide hands-on technical support and troubleshooting for complex HVAC systems, ensuring that all issues are resolved efficiently and effectively.
o Stay current with the latest HVAC technologies, industry trends, and best practices through continuous education and professional development.
o Assist in the design and implementation of innovative HVAC solutions that meet client needs and enhance system performance.
· Safety Compliance:
o Ensure that all work is performed in strict compliance with safety/code regulations and company policies, prioritizing the health and safety of team members and clients.
o Conduct safety training sessions and regular safety audits to promote a culture of safety within the team.
o Address any safety concerns immediately, implementing corrective measures to prevent future incidents.
· Inventory Management:
o Monitor and manage with warehouse all inventory levels of HVAC parts and equipment, ensuring that necessary supplies are available for ongoing projects.
o Coordinate with suppliers and vendors to place orders for materials, managing delivery schedules to avoid project delays.
o Conduct regular inventory audits to minimize waste and ensure the proper usage of resources.
· Training and Development:
o Identify training needs within the team and develop training programs to enhance technical skills and knowledge.
o Encourage team members to pursue additional certifications and professional development opportunities, supporting their career growth.
o Share industry knowledge and best practices with the team, fostering a culture of continuous learning.
Qualifications:
· Education:
o High school diploma or equivalent; technical diploma in HVAC, mechanical engineering, or a related field is preferred.
· Experience:
o Minimum of 5 years of experience in HVAC installation, maintenance, and repair, with a proven track record in a supervisory role.
o Experience with a variety of HVAC systems, including residential and light commercial.
· Certifications:
o EPA Universal Certification is required.
o Additional relevant certifications (e.g., NATE, HVAC Excellence, OSHA) are highly desirable.
o MUST have H3-1 License or H3-Technician
o Must have a clean driving record/clean background.
· Skills:
o Strong leadership and team management abilities.
o Excellent problem-solving and troubleshooting skills.
o Proficient in reading and interpreting blueprints, technical manuals, and schematics.
o Effective communication skills, both verbal and written.
o Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
· Working Conditions:
o This position may require working in various environments, including residential and commercial settings.
o The HVAC Field Supervisor must be willing to work flexible hours, including evenings and weekends, as project demands dictate.
o Physical requirements include lifting heavy equipment, climbing ladders, and working in confined spaces.
Job Type: Full-time
Pay: $75,000.00 - $90,000.00 per year
Benefits:
- Company truck
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Holidays
- Monday to Friday
- Nights as needed
- On call
- Weekends as needed
Ability to commute/relocate:
- Charlotte, NC: Reliably commute or planning to relocate before starting work (Required)
Experience:
License/Certification:
- Driver's License (Required)
- H3-1 License or H3-Technician (Required)
Work Location: In person
