Want a rewarding job that offers the pay and benefits you deserve? Join us at Easy Ice! We’re a growing company that provides an all-inclusive commercial ice machine subscription to business owners nationwide and we are looking for a Field Service Technician to help service our existing customers in the Portland, Oregonmarket.
We’ve been changing our industry for the better since we started in 2009, and we’re not slowing down anytime soon. As a member of our team, you’ll be helping restaurants, bars, hospitals, hotels, and other businesses get the ice they need without spending a fortune or stressing out. We’ll invest in your professional development and overall quality of life because we know employee satisfaction is key to our success. Easy Ice doesn’t just want to be the #1 commercial ice machine solution in America—we also want to be one of the best places to work. Enjoy great pay in a fun atmosphere. If you are mechanically skilled, enthusiastic and able to forge lasting relationships among internal and external customers, we want to hear from you.
Position Summary
The Field Service Technician is a vital member of the Easy Ice service team, responsible for ensuring the optimal performance and reliability of ice machines through proficient cleaning, maintenance, trouble shooting, and installation.
Responsibilities:
- Repair, maintain, and install ice machines to Easy Ice standards with no call backs in a timely manner
- Diagnose errors or technical problems and determine proper solutions
- Complete timely and detailed service reports on jobs performed at each site (digital photos, descriptions of issues, etc., to correct problems in the future) using the field automation system
- Occasionally purchase parts, supplies, materials in the field as required
- Operate and maintain company vehicle according to established policies and procedures
- Be a representative of Easy Ice
- Work in a team
- The employee is often required to stand; walk; sit; use ladders; use hands to manipulate, handle, or feel surfaces, parts and tools; reach with hands and arms and stoop, kneel, crouch, or crawl
- Occasionally lift and/or move up to 75 pounds
- Stands for extended periods of time (8+ hours per day)
- While the noise level in the work environment is usually somewhat quiet, often subjected to loud noises
- Ability to work flexible shifts and adapt to changing work schedules such as constant overtime
Qualifications:
- 1+ year experience in HVAC/Refrigeration
- EPA Universal Refrigeration Certification
- Ability to work a full-time schedule including overtime
- Ability to raise, lower, climb and balance on ladders safely.
- Ability to work at ease at elevated heights (including on a roof).
- Clean driving record, drug test and background check required.
- You possess the appropriate hand tools; company will provide specialty tools.
- You can prioritize while working in a fast-paced environment.
- You are organized, energetic, self-motivated, and reliable.
Benefits:
- Competitive pay
- Company Vehicle & Cell Phone
- Excellent Medical/Dental/Vision/Group Life
- 401k Company Match
- PTO and Holiday Pay
- Fitness Membership Reimbursement
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.
Easy Ice is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.
