Leveling Up the HVAC Industry:
At Great Guys our mission is to DO RIGHT, BE GREAT, AND IMPROVE LIVES. Every decision throughout our day is supported by a WIN-WIN-WIN philosophy; by providing exceptional service we ensure every customer wins, each employee wins, our company and broader community wins.
Great Guys show exceptional breadth of knowledge and competence in the field. They work safely and competently in a team, listen carefully to customers, and pay close attention in service environments to ensure the highest quality of work is provided. Empowering customers through education is part of the Great Guys mission; they understand that adequate education allows customers to make empowered decisions. The quality of work, and dedication to the job is observed in everything the team does from ordering/preparing materials, maintaining company vehicles, presenting professionally to customers, showing dedication and ownership of job responsibilities, always demonstrating a customer-centric attitude. The team is intrinsically motivated, dedicated, and shows a high level of personal accountability. Great Guys pursue training to expand their skill set and consistently work with directors and owners to improve their skill set.
Great Guys aren’t average, they’re Great...they are selling an experience; this starts the moment a call is received, continues throughout service or installation, and is supported through maintenance plans and patient ongoing support and assistance to customers new and old. Simply put, they go the extra mile, show pride in their work, and ensure every job is completed impeccably. The team knows that the company spirit, mission, and values should be demonstrated in every interaction and task performed.
Duties may include, but are not limited to:
- Understanding the Great Guys Mission, Values, & Goals: Trains Team
- Reviewing Employee Handbooks & Safety Manuals
- Meeting Weekly with Team
- Utilizing Administrative Software to complete/document work performed
- Assessing Safety of All Installation Sites
- Collaborating w Electrical Department
- Monitors and Oversees Job Cadence and Completion
- Procuring Materials/Equipment – Manages Inventory/Restocking on Vehicle
- Overseeing Safety on Job Sites
- Quality Control of Installation Jobs
- Checks Equipment for Defects/Malfunctions, Verification of Operation upon Job Completion
- Can Read, Understand, & Apply Manufacturer Maintenance & Installation Manuals for All Repairs & Installations
Service Includes: Timely/Professional/Well Prepared Staff, Examination/Diagnostics, Documented Plan, Safety Screening, Customer Education, Service Recommendations, Equipment Maintenance of Repairs, Job Site Containment/Cleaning, Reporting to Administrative Office, Billing, Service Notes, Quality Control Review, Maintenance Plan Offering.
Installations Include: Timely/Professional/Well Prepared Staff, Examination/Diagnostics, Documented Plan, Safety Screening, Customer Education, Removal of Equipment, Adaptation of New Equipment Maintenance to Manufacturer Spec & National Code, Job Site Containment/Cleaning, Reporting to Administrative Office, Billing, Service Notes, Quality Control Review, Maintenance Plan Offering.
Required Skills of HVAC Technicians I and their Reports:
The Great Guys Standard:
- Prompt, Well Mannered, Focused, Engaged
- Professional Appearance (Represents company well on/off clock)
- Excellent Interpersonal Skills
- High Attention to Detail, Work Quality, & Quality Control
- Clear Team Communication Skills
- Able to Educate & Empower Consumers
- Works Safely/Helps Team to Work Safely
- Customer Centric Focus
- Driven to Learn/Expand Knowledge Base – Investigative Spirit
- High Attention to Detail
- Adheres & Promotes Company Values – Is a “Great Guy/Lady”
- Goes the “Extra Mile” Always...
- Is Aware of Job Requirements & Consistently Works to Meet/Exceed Objectives
- Shows Intrinsic Awareness that Field Team is the Heart of Great Guys and Therefore Must Perform Impeccably, While Also Monitoring Efficiency, & Engaging in Cost Containment Practices
In Field Requirements:
- Overseeing Productivity and Competency of Installation Tech II on Job Sites
- Maintaining vehicle inventory and documentation
- Timely communication with administrative team, DFO and clients
- Repair, replace or calibrate controls, thermostats, switches, fuses and electrical wiring.
- Wire and connect motors, compressors, temperature controls and humidity sensors according to wiring schematics.
- Maintain refrigerant dispensing records to meet federal EPA requirements.
- Maintain preventative maintenance schedules and procedures for all HVAC equipment including filters, belts and coil cleaning.
- Assist energy manager to complete energy conservation surveys to realize the most efficient cost effective use of HVAC energy.
- Dispatch to Emergency/After hours calls as assigned.
- Proper documentation of work performed and billing through company software platforms
Physical Requirements:
- Lifting (approximately 75lbs)
- Bending/Stooping
- Extended periods of activity
- Exposure to inclement weather
- Operating a motor vehicle
- Operating power and hand tools
Experience Required:
- 3 Years of HVAC Field Experience
- 1 Year of HVAC Lead Installation Experience
- HS Diploma/GED Equivalent
- Clean MVR Record
- Valid Driver's License
Industry Training Required:
- NATE Certification Course (Preferred)
- EPA Certification (Universal)
Great Guys EOE
GG Equal Opportunity Employer. Great Guys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Job Type: Full-time
Pay: $50,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
- Overtime
Supplemental Pay:
Work Location: In person
