At Luminous Electric, we are a premier provider of residential electrical services and turnkey solutions for whole-home standby generators. Our mission is to deliver exceptional service, ensure customer satisfaction, and maintain the highest standards of safety and quality. We are seeking a dynamic and experienced General Manager to lead our team and drive growth while maintaining operational excellence.
Key Responsibilities:
- Develop and implement business strategies to achieve revenue, profitability, and customer satisfaction goals.
- Lead and inspire a team of electricians, installers, sales representatives, and support staff.
- Drive a culture of safety, quality, and accountability.
- Oversee day-to-day operations, ensuring efficient scheduling, resource allocation, and project management.
- Manage inventory, tools, and equipment to support seamless service delivery.
- Ensure all installations and services comply with local and national electrical codes and standards.
- Support and guide the sales team in developing and closing new business opportunities.
- Build and maintain strong customer relationships, ensuring a positive customer experience from initial inquiry to project completion.
- Resolve customer concerns and issues promptly and effectively.
- Monitor financial performance, including budgets, expenses, and profitability.
- Identify cost-saving opportunities and implement process improvements.
- Prepare and present performance reports to senior leadership.
- Ensure compliance with all safety and licensing regulations, including OSHA and NEC standards.
- Oversee staff training programs to maintain technical expertise and compliance.
Qualifications:
- Proven experience in a top leadership role within the residential services industry.
- Strong understanding of electrical codes, regulations, and safety standards.
- Excellent leadership, communication, and problem-solving skills.
- Ability to manage budgets, analyze financial data, and develop strategic plans.
- Familiarity with scheduling and customer relationship management (CRM) tools.
- Electrical experience preferred.
If you are a results-driven leader with a passion for electrical services and a commitment to customer satisfaction, we invite you to apply for this exciting opportunity.
Luminous Electric is an Equal Opportunity Employer. All candidates must be able to pass a comprehensive pre-employment screening which includes a review of criminal and DMV history.
Job Type: Full-time
Pay: $115,000.00 - $125,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Sarasota, FL: Relocate before starting work (Required)
Work Location: In person
