PJob Overview
Bilingual Customer Service Rep/Insurance Agent - Stanley Insurance Agency
Location: 512 W Stassney Ln Austin, Tx 78745 Full Time & Part Time
Seeking a Bilingual Customer Service Representative / Insurance Agent to join our dynamic team! If you are passionate about helping others and have strong communications skills in both English and Spanish, we want to hear from you.
Engage with clients to understand their insurance needs and provide tailored solutions.
As a Customer Service Representative / Insurance Agent, you will play a key role in delivering exceptional service to our diverse customer base while providing them with tailored insurance solutions for Home, Austo and commercial policies. This position offers a competitive hourly wage plus Uncapped commissions and bonuses, giving you the potential to significantly increase your earnings based on your performance.
Responding to customer inquiries via phone, e mail and chat in both English and Spanish
Assisting clients with their home, auto and commercial insurance needs, including policy information, claims and billing
Providing quotes and helping clients choose the right insurance products for their needs
Managing customer accounts and ensuring their needs are met promptly
Building and maintaining strong relationships with new and existing customers
Upselling and cross-selling insurance products to increase sales opportunities
Processing new applications, policy changes, and renewals for home, auto and commercial policies
Ensuring compliance with all insurance regulations and company standards
Stay updated on industry regulations, trends, and product knowledge to better serve clients.

Skills

Strong background in insurance sales or retail sales is preferred in English & Spanish, written and verbal communication.
Excellent customer service skills with the ability to communicate effectively with clientele
Previous experience in customer service / sales (insurance experience is a plus but not required)
Proficiency in analyzing client needs, problem solving and organizational skills.
Ability to work independently and as a part of a team
Proficiency in using computers and CRM software
High school diploma (insurance license is a plus, but we can help you obtain one)
Ability to thrive in a fast paced, sutomer focused environment
HOURLY Pay BASED ON EXPERIENCE
UNCAPPED COMMISSIONS for sales and performance incentives
BONUS for meeting and exceeding goals

At Stanley Insurance, we specialize in providing home, auto, and commercial insurance policies, and we believe in investing in our team and offering opportunities for career growth. We provide a supportive work environment, ongoing training, and the tools you need to succeed.

If you are Ready to take your career to the next level and be a part of a thriving team, apply today!

How to apply: Send your resume and a cover to Jenny@keepingaustininsured.com or apply through our Website www.keepingaustininsured.com

Job Types: Full-time, Part-time, Permanent

Pay: $2,000.00 - $3,800.00 per month

Expected hours: 40 per week

Supplemental Pay:

Bonus opportunities
Commission pay

License/Certification:

Insurance Producer License (Preferred)

Ability to Commute:

Austin, TX (Required)

Ability to Relocate:

Austin, TX: Relocate before starting work (Required)

Work Location: In person

Stanley Insurance Agency

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