Position Summary

The General Manager, Line Maintenance reports to the Director of Line Maintenance and has overall authority to direct all maintenance activities on JetBlue Airways aircraft. The General Manager, Line Maintenance is the focal point for Technical Operations among the local operational groups which includes Operations, Flight, Inflight, and Airports.

Essential Responsibilities

Directs maintenance and servicing of JetBlue Airways Aircraft
Regional oversight authority for line maintenance activities at neighboring maintenance stations
Provides oversight to ensure implementation of the maintenance program with minimal disruption to flight schedules
Develops and continually improves process and procedures for the business units, while partnering cross-departmentally (internal and external) to ensure alignment and sharing of best practices
Inform the negotiations for contract terms and conditions
Responsible for industry leading inventory to fleet size ratios
Review and analyze asset control measures and usages to identify areas of revenue control for the department
Responsible for scheduling, staffing, and building manpower requirements
Takes a significant role in the development and training of crewmembers to support engagement, growth, and achievement of goals
Builds and maintains capital/operating budget for the business units
Ensures performance is compliant with internal and regulatory standards
Manages safety risks in the operation
Ensure the management of safety risks and security threats to aircraft operations
Ensure Operations are conducted in accordance with conditions and restrictions of the Air Operator Certificate (AOC), and in compliance with applicable regulations and standards of the Operator
Other duties as assigned

Minimum Experience and Qualifications

High School Diploma or General Education Development (GED) Diploma
Six (6) years of airline maintenance experience
Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
Able to travel and/or work variable hours, flexible shifts, including holidays and weekends
Four (4) years of aviation leadership experience
Working knowledge of Part 121 Federal Aviation Regulations (FAR’s)
Experience building and managing a budget
Track record of capturing value and savings within a Technical Operations function
Proficient with Microsoft Office Suite
Excellent verbal, written, as well as strong analytical and time management skills
Available for occasional overnight travel (30%)
Currently in possession of a valid Passport with the ability to travel in and out of the United States
Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
Depending on location, may need to acquire and maintain a United States Customs Clearance

Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

Bachelor’s degree in aviation related field
Experience leading a large and multi department TechOps work group
Ability to work in a team environment, under pressure, in a demanding, and fast-paced operation
Accountable and results driven

Crewmember Expectations:

Regular attendance and punctuality
Flexible hours and be available to respond on short-notice
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, and exhibits the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

Computer and other office equipment

Work Environment:

Traditional office environment
Airport environment
Hangar

Physical Effort:

Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

JetBlue Airways Corporation

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General Manager Line Maintenance