Fox Rent A Car is a subsidiary of Europcar Mobility Group USA, a significant player in the USA mobility markets. Europcar Mobility Group USA's mission is to be the preferred "Mobility Service Company in the USA" by offering attractive alternative solutions to short-term rentals, long-term vehicle usage, and a growing range of mobility-related services.

We offer a variety of jobs that fall under the umbrella of Customer Service Agent. However, we currently have an immediate need to "staff up" our Operations Team. We are looking for individuals who truly enjoy working with the public and that will ultimately shine in the role of Ready Line, Return, for Exit Booth Agent.

As a CSA, you will become a vital member of the location’s team and act as a Key Company Promoter! You will showcase your vibrant and spirited personality while providing the highest level of serviceability to all customers arriving to pick up or return their rental car.

As a Ready Line Agent, you will:

Keep the ready line area clean and presentable at all times
Ensure all vehicles are clean and ready for customers
Pull cars out of line that doesn’t pass standards and send them for servicing
Perform vehicle exchanges/vehicle swaps & upgrades as requested
Ensure all vehicles have a completed check out slip
Assist customers with locating their car and assist with luggage when needed
Assist in moving or parking vehicles throughout the facility

As a Return Agent, you will:

Welcome all customers back to the facility by exhibiting an approachable and welcoming presence
Inspect returning vehicles for damage, mileage, and fuel level
Secure vehicle keys from the customer and ensure that all luggage and personal belongs are removed
Complete appropriate forms and paperwork to notify management of any mechanical damage and issues to the vehicle
Review the final rental contract with the customer and explain all charges

As an Exit Booth Agent you will:

Have an eye for detail
Engage customers leaving the facility with a polite and enthusiastic tone
Validate that the customer rental agreement is complete and accurate
Scan all required documents/agreements keeping all paperwork neatly organized
Acquire customer signature on printed check out slip
Maintain the appearance of the booth - both inside and outside the surrounding area
Wish customers a safe journey and ask if they need information, directions, landmarks, etc.

We offer:

Employee Discounts
Referral bonus
Paid Training and Career Development Opportunities.
Benefits: Medical, Vision, Dental, 401k
Paid Time Off, Vacation Time, and Paid Holidays
A Great Company Culture and an Awesome Management Team!

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Parental leave
Vision insurance

Shift:

8 hour shift

Work Location: In person

Fox Rent A Car

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