Skills
I possess a comprehensive understanding of HVAC systems, including their design and operation. I am proficient in all Microsoft applications, utilizing tools such as Excel, Word, and PowerPoint to analyze data, create detailed reports, and communicate effectively. My experience with various Customer Relationship Management (CRM) systems has equipped me with the skills to manage client interactions, track sales performance, and streamline workflows. Additionally, I am a very quick learner, adept at rapidly acquiring new skills and adapting to evolving technologies and processes.
About
Over the past seven years at Ambient Edge, I have progressed from a billing role to a leadership position in sales management, reflecting my growth and adaptability within the organization. My career journey began in billing, where I gained foundational insights into company operations, then transitioned to commercial repair sales, where I honed my skills in client relations and business development. As I advanced to a sales management role, I played a pivotal part in implementing various process improvements that have significantly enhanced the company’s efficiency and profitability. My dedication to exceptional service has been recognized through multiple awards for outstanding customer service, particularly with commercial clients, underscoring my commitment to excellence and client satisfaction.