About us

Star of Texas Veterinary Hospital is a privately-owned, general medicine practice located in beautiful Shady Hollow in south Austin. We are team-oriented and work to help each team member grow in the veterinary field and in their personal life with training such as emotional intelligence and conflict resolution. We take mental health and work-life balance seriously. We have useful weekly meetings with the full team to connect and communicate with each other. We have exciting company retreats and fun quarterly team-building outings. We are a Compassion-Satisfaction Accredited Workplace. We have been voted the Austin American Statesman's Best of the Best Veterinarian in 2019 and 2023, 1st runner up for Top Culture in 2020, and were nominated for five Best of the Best awards including Customer Service, Veterinarian, Best Company Culture, Best Overall Leadership, and Most Innovative Workplace in 2021, winning Most Innovative Workplace!

People AND Animal Person Wanted!

Get paid to enrich pets’ and people’s lives. If you have impeccable organizational skills, demonstrate flawless customer service skills, and can answer four phone lines, all while petting a bulldog—and do it for up to 8 hours a day—we have a job for you! Our team adores people with can-do attitudes and friendly smiles, and so do our clients. We focus on the special relationship between the pets and their owners and value open communication between staff, management, and clients. Your excellent written and verbal communication skills will serve as a focal point for communicating with and educating pet owners regarding healthcare-related issues.

Our core values include providing quality, compassionate care, rolling out the red carpet for every client, and having fun!

We are Austin's first and only Fear Free Certified Practice! We practice with fear free methods and will expect you to also be on board with the program. Don't worry...we'll teach you how!

We are committed to your growth and love to help with your continuing education with a generous yearly budget! Other benefits include competitive salary, profit sharing, PTO & vacation time, medical, vision, dental, & AFLAC insurance, an employee assistance program, reduced fees for your personal pets, uniforms, and refreshments provided to you. We are open between 7am-6pm but we will give you a set schedule. We are no longer open on Saturdays so you have every weekend off!

We are in Southwest Austin close to Hays County. Please be sure you are close to this area or are willing to drive to this area.

Qualifications

Veterinary experience and knowledge of veterinary terminology
Strong communication and organizational skills
Customer service experience, particularly in a veterinary or animal care setting
Ability to work well in a team-oriented environment and handle various animal care tasks

Responsibilities

Provide exceptional customer service by greeting clients and addressing their inquiries with a friendly demeanor.
Utilize veterinary terminology to communicate effectively with both clients and team members.
Maintain organized records of client interactions and animal care procedures.
Collaborate with veterinarians and staff to support the overall health and well-being of pets.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 35 – 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Tuition reimbursement
Vision insurance

Schedule:

10 hour shift
4x10
5x8
8 hour shift
Day shift
Monday to Friday

Education:

High school or equivalent (Required)

Experience:

Veterinary: 1 year (Required)

Ability to Commute:

Austin, TX 78748 (Required)

Work Location: In person

Star of Texas Veterinary Hospital jobs

Veterinary Client Care Representative (Friendly and Outgoing)