Position Title: Hotel General Manager

When you join Sandpiper Hospitality (SH), you will undoubtedly become a part of a team that greets everyone with a warm WELCOME and appreciates your hard work. We have been recognized as one of the fastest growing companies in the extended stay market.

Our Core Values are at the root of our culture and sets us apart from the competition.

We Are All In – TEAM Our all-in spirit fuels our ability to work, benefit from teamwork and camaraderie and to leverage our collective experience, creativity, inclusiveness, and diversity.

We Are Inspired – Service We are inspired everyday to provide unparalleled service and care to all of our customers and stakeholders.

We Do The Right Thing – Integrity We are guided in our decision making and in our culture by ensuring that we always do the right thing; that we thoughtfully conduct our business mindful of the impact we have on our associates, guests, community and owners/investors.

We Grow By Giving – Enrichment We are growth oriented and understand that we will enable growth personally, professionally, and as a company as a direct result of our ability to enrich the lives of others.

We Play To Win – Results We are relentless in our commitment to achieving excellent performance and to achieving our collective goals through creating and inspiring environment; we are truly driven by being the very best at what we do.

Overview:

The Hotel General Manager is responsible for the overall operation and performance of the hotel. This role requires a strategic leader who will drive profitability, enhance guest satisfaction, and foster a positive work environment for all staff. The General Manager will ensure that the hotel operates efficiently and adheres to all brand standards and regulations. If you have a passion for hospitality, strong leadership skills, and a proven track record in management, we want to hear from you!

Key Responsibilities:

Leadership and Management:
Lead, motivate, and develop hotel staff to deliver exceptional guest experiences.
Conduct regular staff meetings and training sessions to ensure team alignment and skill development.
Foster a positive and inclusive work culture.
Operations Management:
Oversee daily hotel operations, ensuring adherence to policies and procedures.
Monitor and improve guest service standards, ensuring high levels of satisfaction.
Implement effective strategies for cost control and operational efficiency.
Financial Management:
Develop and manage the annual budget, including revenue forecasts and expense control.
Analyze financial reports to identify trends and areas for improvement.
Optimize revenue through pricing strategies, upselling, and promotional initiatives.
Guest Experience:
Ensure the hotel maintains high standards of cleanliness, maintenance, and overall guest experience.
Address guest complaints and feedback promptly and professionally.
Implement programs to enhance guest loyalty and satisfaction.
Sales and Marketing:
Collaborate with the sales and marketing team to develop effective promotional strategies.
Build and maintain relationships with key clients, travel agencies, and local businesses.
Monitor market trends and competitor activities to identify opportunities for growth.
Compliance and Safety:
Conduct regular inspections of the property to maintain safety and quality standards.
Implement emergency procedures and ensure staff are trained in safety protocols.

Qualifications:

Proven experience as a General Manager or in a similar leadership role within the hospitality industry.
Strong financial acumen with experience in budgeting and forecasting.
Excellent communication and interpersonal skills.
Ability to work flexible hours, including weekends and holidays, as needed.
Proficiency in hotel management software and Microsoft Office.

Skills and Competencies:

Strong leadership and team-building abilities.
Exceptional problem-solving and decision-making skills.
Customer-focused with a passion for service excellence.
Effective organizational and multitasking abilities.

When you join our team, you will be welcomed by some of these great benefits!

Health, Dental, Vision Insurance
401K (eligible after 1 year)
Employer Paid Life Insurance
Group Life Insurance & Accidental Death and Dismemberment (AD&D)
Accident Insurance
Critical Illness Insurance
Paid-Time Off
Paid Holidays

Application Process:

Interested candidates should submit their application through SandpiperHospitality.com under the Careers and Associates Tab --> Hot Jobs.

We look forward to welcoming you to our team!

If you know someone who may be interested, tell them about it. SPREAD THE NEWS!

Sandpiper Hospitality, LLC and all affiliated organizations are Drug Free Workplaces

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training
Vision insurance

Shift:

8 hour shift
Day shift

Work Location: In person

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General Manager