The Service / Assistant Manager has responsibility and authority for all aspects of the daily operation of the business. Responsibilities include but are not limited to sales activities, staff management, quality of work, customer satisfaction, revenue, profit margin. All shop personnel report directly to these positions.

Responsibilities include, but are not limited to:

Responsible for the management of the office, oil bay, and shop personnel and all daily operations within
Follow, train and enforce all company policies and procedures
Take necessary corrective and/or disciplinary action for employee non-compliance
Ensure quality of work, attitude and performance meets or exceeds customer satisfaction goals.
Direct the smooth, orderly and organized operation of the store on a daily basis.
Maintain a personal positive attitude with staff and customers
Create estimates and work orders and direct Service Writer's development of customer estimates and work orders.
Assign work orders to the technicians, controlling shop flow at all times
Open and close stores on a daily basis
Ensure all equipment is fully operational and in good working order.
Ensure technicians have the resources needed to do their job

Qualifications

Qualifications:

2 years leadership experience in the automotive repair industry.
Outstanding customer service skills
Proficient in using computers
Valid driver’s licenses.
Able to Multitask effectively

Job Type: Full-time

Pay: $75,000.00 - $100,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Parental leave
Vision insurance

Shift:

10 hour shift

Experience:

Customer service: 2 years (Required)
Leadership: 2 years (Required)

Ability to Relocate:

Tempe, AZ 85284: Relocate before starting work (Required)

Work Location: In person

Express Oil Change & Tire Engineers jobs

Service Manger / Assistant Manager