White Glove Storage & Delivery
White-Glove Storage and Delivery is hiring a Customer Service Representative/Data Entry. At White Glove, we work with high-end exclusive businesses and clientele. Our company is responsible for receiving, storing, and moving fully furnished, high-end homes and occasionally delivering across the country throughout the year.

The Representative/Data Entry role is responsible for the management of the accounts with regards to customer satisfaction, all forms of client communication and quality work. The role builds and maintains positive relationships with customers, subcontractors and vendors, i.e. Interior designers, Architects and furniture vendors. Data Entry/CSR role is also responsible for reporting and escalating any issues.

Account Managers Responsibilities:

Point of contact for assigned accounts
Work in fast paced environment
Provide excellent customer service
Assists in moves and high-end, exclusive installation projects.
Assists existing clientele as well as builds new business via email, phone, online presentations, and occasional in-person meetings
Clearly communicate the progress of accounts to external stakeholders
Responsible to insure the customer’s complete satisfaction
Once trained, have the ability to submit estimates to our clients, existing and potential
Handle immediate escalations with the client before being escalated internally
Assist in data entry within our operating system when needed
Friendly and professional phone manner when answering the general phone line
Any additional office tasks assigned

The amazing benefits of working for White Glove Storage & Delivery:

Medical, vision, and dental insurance
401k
Paid vacation
Paid holidays
Payday is every Friday
Ability to work with an exclusive clientele

Requirements:

At least 1 year in the customer service
Sales experience (Preferred)
Typing skills of 60+ WPM
The candidate must be able to pass a background check and drug screen
Ability to multi-task
Excellent oral and written comprehension and communication skills
Excellent organizational and time management skills
Understanding of and commitment to customer service and the White Glove Storage & Delivery core values

Job Type: Full-time
Pay: $20.00 - $24.00 per hour
COVID-19 considerations:
We adhere to CDC guidelines.
White Glove Storage & Delivery provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
White Glove Storage and Delivery - Austin
3834 Promontory Point Drive, Austin, TX 78744512-490-1500

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Education:

High school or equivalent (Preferred)

Experience:

Microsoft Excel: 1 year (Preferred)
Data Entry: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $17.00 - $24.00 per hour

White Glove Storage And D jobs

Customer Service Reprenstative