Role and Responsibilities

Provide effective commercial and residential equipment technical support. Respond to calls, and occasional site visits to assist customers with a variety of issues. Equipment may vary from VRF, to commercial split and packaged systems and standard unitary split A/C’s and Heat Pumps. Current equipment manufacturers are Daikin & Ruud Manufacturing. We are looking to train this applicant to aid and facilitate factory training for current & prospective customers. You will work alongside senior technical staff to develop skills and learn how field calls and train contractors.

· Have understanding of low voltage electrical characteristics & diagnostics.

· Be able to calmly and efficiently work through varying levels of equipment malfunctions/irregularities.

· Effectively explain/train contractors using manufacturer/distributor curriculum.

· Have a propensity for continued education, both on-site and ability to travel to manufacturer facilities.

· General troubleshooting ability

· Maintain a positive attitude & have ability to de-escalate problematic situations with contractors in the field

Qualifications and Education Requirements

This position is open to varying levels of experience. Compensation and benefits will vary depending on past experience in the HVAC field, ability to train, experience with varying brands/styles of equipment, and overall general knowledge in technical service. We are open to training and accommodating technicians with different levels of experience, as long as we feel personality, work ethic, and general values align with our expectations at Mar-Hy distributors.

Job Type: Full-time

Pay: $76,879.00 - $80,555.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday

Ability to Relocate:

Portland, OR 97222: Relocate before starting work (Required)

Work Location: In person

Mar-Hy Distributors jobs

HVAC Inside Technical Support & Trainer