Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem, Evoqua is Hiring!

Job postings will include a wide salary range, with each role's pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions.

Service Manager you will oversee daily operations of a developing team of nested AQUA Pros operating two water treatment plants nested at a single industrial customer site. You should be comfortable interacting directly with customers daily, have experience managing budgets to a margin target, and be able to lead a team in optimizing plant operation, implementing improvement strategies, and most importantly, ensuring SAFETY is the primary focus of every member of your team. We offer a full benefits package to include Flexible Time Off (FTO) , health, dental, vision, investment savings plan, and additional miscellaneous benefits.

Core Responsibilities and Tasks

Operational Leadership: Lead and manage plant operations, ensuring safety, quality, and quantity goals are met while adhering to customer environmental regulations. Develop and implement operational strategies to optimize performance and efficiency while implementing best practices and continuous improvement initiatives.
Team Management: Lead and mentor a team of AQUA Pros with a range of experience levels. Foster a collaborative, inclusive and high-performance work environment that values diversity, teamwork, and innovative thinking where safe sustained production is paramount. Effectively communicate expectations and verify compliance to drive accountability.
Budget and Resource Management: Develop and manage budgets for plant operations to a margin goal. Oversee inventory management, procurement, and cost control measures. Ensure efficient use of resources to safely minimize operational and overtime costs.
Compliance and Safety: Ensure compliance with all regulatory requirements and company/ customer policies. Implement and enforce safety protocols to maintain a safe working environment. Work with branch safety professional to conduct regular safety audits with a focus on safety improvements and address any action items promptly.
Reporting and Analysis: Monitor key performance indicators (KPIs) and report daily on plant performance both internally and externally with and without upper management. Analyze data to identify trends and areas for improvement. Provide recommendations to senior management and engineering based on findings

Education:
Associates degree strongly preferred
Technical degree, equivalent military experience or applicable industry equivalent experience in lieu of degree

KNOWLEDGE & EXPERIENCE:
Minimum of 3 years of experience in plant operations in a heavy industrial or production setting. Experience in water treatment greatly preferred.
Technical Skills: Strong mechanical aptitude, familiarity with industrial equipment, and safety regulations. Proficiency in process optimization, simple data analysis, and basic water chemistry.
Proficient with computers, business software such as Microsoft office, Skype, Oracle/SAP, cloud-based solutions
Communicate verbal and written
Lead and motivate teams
Demonstrates critical thinking and complex trouble shooting in or to guide and advise team members and customers

DRIVING REQUIREMENTS:

Able to operate a company vehicle
Valid Driver’s License

DAY IN THE LIFE:

Report to site office M-F starting at 0645 each day. PAV is included with this role.
Manage time between supporting reports directly in the field/ control room and completing office work (60:40)
Communicate and collaborate with leadership, peers, engineering support, and customer daily
Standard weekly job hours: 40 - 50 hours.
On call one week out of every 7 weeks

TRAVEL REQUIREMENTS: <5% - As experience develops begin learning the nearby plants and systems to better support during on call rotation

Xylem does not provide visa sponsorship for this position

#LI-JTHOMPSON1

Salary range:

$91,500.00 - $164,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

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